eCommerce Customer Service Representative Sr. jobs in Austin, TX

Lemon Tree Cleaners

Fredericksburg Retail Store

Customer Service Representative

We are seeking a Customer Service Representative for our Fredericksburg location. This position must be filled immediately. The idea candidate will be able to greet and serve regular incoming customers to drop off or pick up garments, shoes, leather, household textiles or alterations to be dry cleaned, laundered or repaired. Excellent people skills, outstanding attention to detail and a positive attitude are a requirement of this position. Experience using a Point of Sale system is preferred. Paid training is provided. Work hours are 8:00 am - 5:00 pm.

Team Environment:

• Working alone and with a team

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Job Tasks:

• Answering customer questions
• Troubleshooting and solving problems
• Meeting sales targets (monthly, annually, etc.)

Communication method(s) used:

• In person, by telephone and other electronic communication

Work environment:

• Retail Store

Work Remotely

• No

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Paid time off

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• call center: 1 year (Preferred)
• customer service: 1 year (Required)
• Retail Sales: 2 years (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person