eCommerce Customer Service Representative Sr. jobs in Brentwood, NY

eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Q
Customer Service Representative (Customer Success)
  • Quality Enclosures, Inc.
  • Central, NY FULL_TIME
  • We are looking for a detail-oriented, customer-focused, responsible, professional with strong communication skills.We invite you to apply for the Customer Success Associate (CSR) if you believe you are the person that we just described, and you meet the expectations below.

    *********************************************************************

    Quality Enclosures, Inc., the premier manufacturer of Shower Enclosures and other flat glass products in the Northeast, is looking for a Customer Success Associate (CSR) to join its team as it continues its growth. On the job training is offered. This position offers an excellent opportunity to grow personally and professionally. This position also provides the opportunity to contribute to the growth of an organization in a meaningful way. The primary responsibilities include:

    • Greet and assist visitors with inquiries, directing them as needed.
    • Handle incoming calls, emails, and in-person inquiries promptly and courteously.
    • Provide accurate information regarding products, services, and orders.
    • Address customer concerns and complaints effectively, identifying escalations when necessary.
    • Enter information, quotes, and orders accurately and efficiently while learning about glass and shower enclosure concepts.

    The ideal candidate will possess the following attributes:

    • Clear and effective communicator, adept in verbal and written communication.
    • Strong problem-solving skills coupled with meticulous attention to detail.
    • Demonstrates a sense of urgency and exhibits excellent organizational abilities.
    • Possesses strong interpersonal skills and the capacity to empathize with customers.
    • Typing accurately and efficiently, dedicated, collaborative team player, adaptable to evolving business priorities.

    Please submit your resume today for consideration at hrqeny@qualityenclosures.com. Candidates with experience in customer service, as a CSR (customer service representative), data entry, data entry clerk, host, hostess, catering, or in retail may be a great fit!

    Job Type: Full-time

    Pay: $18.00 - $22.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • 8 hour shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Education:

    • Associate (Preferred)

    Work Location: In person

  • Just Posted

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Customer Service Representative
  • SB Clinical Practice Management
  • ST. JAMES, NY FULL_TIME
  • Overview Customer Service Representative - Stony Brook Children's Service, UFPC Location: St. James, NY Schedule: Full time Days/Hours: Monday - Friday; 8 AM - 5 PM; Sat 7:30 - 4:00. (Variable) Pay: $...
  • 17 Days Ago

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Customer Service Representative
  • MODERN ITALIAN BAKERY
  • Oakdale, NY FULL_TIME
  • Modern Italian Bakery has an exciting opportunity for a full time Customer Service Representative to join our team! In this role our Reps will be receiving in-bound calls from our drivers and distribu...
  • 18 Days Ago

C
Customer service representative
  • CorVel Corporation
  • Central, NY FULL_TIME
  • CorVel is hiring a MCO Customer Service Representative. This role is responsible for responding to inquiries (written and telephonic) concerning treatment authorizations, bill payments and other servi...
  • 21 Days Ago

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Customer Service Representative
  • U-Haul
  • Holbrook, NY FULL_TIME
  • Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Custome...
  • Just Posted

D
CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • Patchogue, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • Just Posted

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0 eCommerce Customer Service Representative Sr. jobs found in Brentwood, NY area

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Client Service Associate
  • NFP
  • New York, NY
  • Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $20B in ...
  • 4/24/2024 12:00:00 AM

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Client Services Associate
  • TransPerfect
  • New York, NY
  • Who We Are Do you want to work for the global leader in the language services and technology industry? Are you intereste...
  • 4/24/2024 12:00:00 AM

A
Client Service Associate
  • Advisor Business Solutions
  • New York, NY
  • Our client is a successful wealth management firm seeking an experienced Client Service Associate for their firm in New ...
  • 4/22/2024 12:00:00 AM

C
Client Services Associate
  • Coda Search│Staffing
  • White Plains, NY
  • Client Services Associate Westchester-based Family Wealth Management firm seeks Client Services Associate. We are a fast...
  • 4/22/2024 12:00:00 AM

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Client Service Associate
  • Vestwell
  • New York, NY
  • WHO ARE WE? There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace ...
  • 4/21/2024 12:00:00 AM

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Client Account Representative - Healthcare
  • FAIR Health Inc
  • New York, NY
  • Job Description Job Description About FAIR Health FAIR Health, Inc., a national, independent nonprofit organization, was...
  • 4/20/2024 12:00:00 AM

C
Client Services Associate
  • Coda Searchstaffing
  • White Plains, NY
  • Client Services Associate Westchester-based Family Wealth Management firm seeks Client Services Associate. We are a fast...
  • 4/20/2024 12:00:00 AM

U
Customer Service Representative - UniFirst
  • UniFirst
  • Stratford, CT
  • UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering...
  • 3/25/2024 12:00:00 AM

Brentwood is a hamlet in the Town of Islip in Suffolk County, New York, United States. As of the 2010 Census, the population of Brentwood was 60,664. Brentwood is located at 40°46′54″N 73°14′39″W / 40.78167°N 73.24417°W / 40.78167; -73.24417 (40.781805, −73.244060). According to the United States Census Bureau, the CDP has a total area of 10.1 square miles (26.1 km²).[citation needed]...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$48,112 to $61,695
Brentwood, New York area prices
were up 1.6% from a year ago