eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city. The name of this fragrance collection is Bond No. 9 (which is also the address of its headquarters boutique at 9 Bond Street, in NoHo). The city it celebrates is none other than, could be no other than, New York. The Bond No. 9 collection of women's, men's, and unisex eaux de parfum has a dual mission: To restore artistry to perfumery, and to mark every New
York neighborhood with a scent of its own.
Ecommerce Customer Service, Coordinator
Job Responsibilities
Skills and Experience
BOND STREET NEW YORK, NY 10012 TEL (212)228-0842 FAX (212)228-2847
Job Types: Full-time, Contract
Pay: $75,000.00 per year
Benefits:
Shift:
Weekly day range:
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Work Location: In person
0 eCommerce Customer Service Representative Sr. jobs found in Bronx, NY area