eCommerce Customer Service Representative Sr. jobs in Cedar Falls, IA
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
- Planet Fitness
-
Cedar, IA
FULL_TIME
-
Job Summary
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
- Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
Last updated : 2024-04-23
- Just Posted
- Town & Country Insurance
-
Eagle, IA
FULL_TIME
- Are you looking for a position where you can learn new skills and grow? At Town & Country Insurance we help YOU advance in your career! Who are we? We are a dynamic growing insurance agency that offer...
- Just Posted
- Planet Fitness - PF Baseline Fitness
-
Cedar, IA
FULL_TIME
- Job Description Job Description Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Plane...
- 2 Days Ago
- Mazour State Farm Insurance Agency
-
Marshalltown, IA
FULL_TIME
- ROLE DESCRIPTION: As a Customer Service Representative with the Phyllis Mazour State Farm Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a ...
- 7 Days Ago
- Planet Fitness - PF Baseline Fitness
-
Marshalltown, IA
PART_TIME
- Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective m...
- 9 Days Ago
- Domino's Pizza | Dubest Pizza Inc.
-
Waverly, IA
FULL_TIME
- Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!Job type: Full time and Part time, PermanentYou got game? You got spring in your s...
- 9 Days Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Cedar Falls, IA area
About Cedar Falls, Iowa
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