eCommerce Customer Service Representative Sr. jobs in Charleston, WV

eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • FASTSIGNS #390401
  • Beckley, WV FULL_TIME
  • Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. 
     
    As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. 
     
    The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. 
     
    FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. 
     
    Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. 
     
    We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
     
     
  • 17 Days Ago

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Customer Service Representative
  • State Farm Agency - Moundsville, WV
  • Moundsville, WV FULL_TIME
  • Mike McCoy - State Farm Agency, located in Moundsville, WV is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused o...
  • 17 Days Ago

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Licensed Customer Service Representative
  • Frank Yeigh - State Farm Agency
  • Charleston, WV FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We...
  • 20 Days Ago

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Customer Service Representative
  • City National Bank of WV
  • South Charleston, WV PART_TIME
  • Customer Service Representative at City National Bank (on-site)We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service profession...
  • Just Posted

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Customer Service and Sales Representative
  • tekshapers
  • Charleston, WV CONTRACTOR
  • MINIMUM REQUIREMENTS § Outstanding Customer Service skills. § Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving. § Basic math skills, data entry ski...
  • Just Posted

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Customer Service Representative
  • Infinite ITC
  • Charleston, WV CONTRACTOR
  • JOB SUMMARY The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elem...
  • Just Posted

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0 eCommerce Customer Service Representative Sr. jobs found in Charleston, WV area

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Customer Service Representative
  • Coforge
  • Charleston, WV
  • We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Ch...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Kepro Inc.
  • Charleston, WV
  • **Description** **Customer Service Representative** * Are you an experienced **Customer Service Representative** looking...
  • 4/24/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE - REMOTE
  • Palco
  • Charleston, WV
  • Customer Service Representative Palco is a visionary company pioneering an emerging health-care movement that empowers p...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Saint Albans, WV
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Coforge
  • Charleston, WV
  • We are looking for Customer service Representatives with the following skills: Job Description: Outstanding Customer Ser...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Western Branch Diesel, Inc.
  • Charleston, WV
  • Customer Service Representative Western Branch Diesel South Charleston, WV $45,000-$50,000 Western Branch Diesel, a subs...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Poca Valley Bank
  • Charleston, WV
  • The Poca Valley Bank Customer Service Representative Poca Valley Bank is seeking a qualified customer service-oriented i...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • City National Bank of WV
  • Hurricane, WV
  • Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disabili...
  • 4/21/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$39,544 to $50,708
Charleston, West Virginia area prices
were up 1.2% from a year ago