eCommerce Customer Service Representative Sr. jobs in Colorado Springs, CO
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
Customer Service Representative
- D3/A-OK Appliance Service Inc
-
Colorado, CO
FULL_TIME
-
Benefits/Perks
- Flexible Scheduling
- Growth and Career Advancement Opportunities
- Great Working Environment
Company OverviewD3/A-OK Appliance Service has established itself as a leading service company that delivers exceptional, convenient customer service. As Whirlpool Corporation's only W Service company in Colorado Springs, Colorado, we receive unparalleled support and training to service their trusted brands, including Whirlpool, Amana, Kitchenaid, Maytag, and JennAir. We regularly service elite brands such as Wolf, Sub Zero, Bosch, Miele, and many more.Job SummaryD3/A-OK Appliance Service is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are responsible for handling service requests and customer complaints, as well as the coordination of our Technician’s schedules to maximize productivity and ensure prompt, courteous, and efficient service to all customers.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Responsibilities- Receive incoming and make outbound calls/ texts in a professional and courteous manner
- Schedule customers, collect payments and billing
- Assign jobs based on routes and driver location.
- Customer data entry
- Proactively gain and fully understand our portfolio of products and services.
- Must effectively handle multiple tasks at the same time while being consistently interrupted by phone calls, emails, and competing priorities
- Must have the ability to analyze data from previous appointments and technician's performance and technical ability, and apply this to new appointments, ensuring the appropriate technician is sent
Qualifications- Prior customer service experience
- Previous experience in Appliance Repair background major plus point.
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- 18 Days Ago
Customer Service Representative
- The Glass Guru of Colorado Springs
-
Colorado, CO
FULL_TIME
- Roles & Responsibilities: CAN OFFER FULL TIME HOURS IN SUMMERAs the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers in...
- 17 Days Ago
Customer Service Representative (FT)
- Fireplace Warehouse & Texas Fireplace Express
-
Colorado, CO
FULL_TIME
- We are actively seeking a highly motivated and dedicated Customer Service Representative to join our dynamic team. As an integral member of our operations team, you will play a pivotal role in ensurin...
- 18 Days Ago
Overnight Customer Service Representative
- Planet Fitness - PF Baseline Fitness
-
Colorado, CO
FULL_TIME
- Job Summary The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness mem...
- 18 Days Ago
Customer Service Representative
- Vero Networks
-
Woodland, CO
FULL_TIME
- Customer Service Representative Vero was founded in Colorado in 2022 to build fiber networks for underserved schools. Since that time, we have grown to serve over 50 school districts throughout the US...
- 18 Days Ago
Customer Service Representative
- Fireplace Warehouse & Texas Fireplace Express
-
Colorado, CO
FULL_TIME
- We are seeking a dynamic Customer Service Representative who possesses exceptional customer service skills along with the ability to manage various tasks including driving responsibilities, warehouse ...
- 18 Days Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Colorado Springs, CO area
Customer Service Representative- Level 1
- Base-2 Solutions, LLC.
-
Colorado Springs, CO
- **Customer Service Representative- Level 1** Requisition ID **iGgUJ8** Base-2 Solutions will provide customers worldwide...
- 4/26/2024 12:00:00 AM
Customer Service Representative
- Healthcare Outsourcing Network, LLC
-
Colorado Springs, CO
- Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
- 4/24/2024 12:00:00 AM
Customer Service Representative (Mornings)
- Planet Fitness
-
Castle Rock, CO
- Job Description Job Description Job Summary The Customer Service Representative will be responsible for creating a posit...
- 4/24/2024 12:00:00 AM
Customer Service Representative - Work From Home>
- Healthon
-
Colorado Springs, CO
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
- 4/24/2024 12:00:00 AM
CUSTOMER SERVICE REPRESENTATIVE
- Bayard | Spectrum Jobs Promo - DE
-
Colorado Springs, CO
- Position Type: Full Time Location: Colorado Springs, Colorado Date Posted: Date posted 03/29/2024 Anticipated Close Date...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Bedrosians
-
Colorado Springs, CO
- * 02-Feb-2022 to 03-Apr-2022 (PST) * Colorado Springs, CO, USA * Hourly * Full Time *Medical, Dental, and Vision Benefit...
- 4/23/2024 12:00:00 AM
Customer Service Representative - Colorado Springs
- GEARY PACIFIC CORPORATION
-
Colorado Springs, CO
- Job Details Job Location 57 Colorado Springs - Colorado Springs, CO Position Type Full Time Job Shift Day Description Yo...
- 4/23/2024 12:00:00 AM
Customer Service Representative - Store 304
- K&G PETROLEUM LLC
-
Castle Rock, CO
- Job Details Job Location Store #304 ; 1540 Lake Gulch Rd - Castle Rock, CO Position Type Full-Time/Part-Time Education L...
- 4/22/2024 12:00:00 AM
About Colorado Springs, Colorado
Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver.
At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$43,718 to $56,061
Colorado Springs, Colorado area prices
were up 2.3% from a year ago
were up 2.3% from a year ago