eCommerce Customer Service Representative Sr. jobs in Dayton, OH
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
- S&G Stores
-
Versailles, OH
FULL_TIME
-
Summary: Serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controlsResponsibilities:
- Provides excellent customer service leadership
- Ensures that all company policies are being followed
- Promotes and maintains a clean and organized store appearance inside and out
- Can handle cash and card-based transactions with efficiency and integrity
- Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
- Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
- Monitors store activities to ensure that transactions are taking place in the proper manner
- Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products
- Retail experience a plus
Demands:- Ability to occasionally lift of objects up to 50 pounds
- Ability to frequently lift objects up to 10 pounds
- Ability to rarely perform repeated climbing and fine hand manipulations
- Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
- Ability to frequently perform repeated bending and reaching
- Ability to continuously perform repeated simple hand grasping
- Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
- Ability to stand for an entire shift if/as required Additional Requirements:
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings, and other high activity periods
- 9 Days Ago
- All-Side Roofing & Restoration, LLC
-
Dayton, OH
FULL_TIME
- All-Side Roofing - Customer Service RepresentativePosition Summary:We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsi...
- 9 Days Ago
- Avis Budget Group
-
Vandalia, OH
FULL_TIME
- Description $13.00 / hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you’re bored sitting behind a desk all day in a call center or working as a cashier in a retail ...
- 14 Days Ago
- Specialized Medical Services
-
Moraine, OH
FULL_TIME
- Highlights! Work directly with medical professionals and physicians to facilitate patient care Advocate for and work in step with chronic patients with respiratory care needs Work for an organization ...
- 14 Days Ago
- truenorth
-
Wilmington, OH
FULL_TIME
- True Norths mission is to be our communities first choice for premier fuel and convenience retail. We are committed to continuously improving our guests experience through growth, quality operations a...
- 15 Days Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Dayton, OH area
About Dayton, Ohio
were up 1.3% from a year ago