eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Brown Bear Car Wash seeks customer service representatives for our car wash at 3523 Broadway in Everett. We have multiple part-time positions available starting at $20 per hour. May be required to work weekends. Must be 16 years or older.
Benefits may include:
Key things you should know about Brown Bear Car Wash:
**Eligible after 12 months of employment and 1,000 hours worked for all team members 18 years of age.
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