eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Tankersley Food Service is currently hiring for a FT Customer Service Representative with in-office experience to work Monday - Friday. 8-5.
Job Summary:
Must be able to work in a fast paced office, be detail oriented and have a friendly personality.
Duties/Responsibilities:
Include but not limited to the following:
Required Skills/Abilities:
Education and Experience:
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0 eCommerce Customer Service Representative Sr. jobs found in Fort Smith, AR area