eCommerce Customer Service Representative Sr. jobs in Indianapolis, IN

eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Part-Time eCommerce Associate
  • PGD Ecommerce
  • Indianapolis, IN PART_TIME
  • Desired Previous Job Experience: eCommerce, warehouse and/or customer-service experience.

    Skills/Needs:

    • Detail-orientation with strong organizational skills.
    • The ability and desire to work independently.
    • The ability and desire to execute repetitive and reoccurring tasks.
    • The ability and desire to learn and execute company processes.
    • Reliability, a positive attitude and an interest in learning.
    • Adaptability and comfort with change.
    • Proficient computer skills: needed for using inventory management system, online-sales platforms, task-management system, hand-held device used for identifying items, etc.
    • Strong communication skills and the ability to collaborate effectively with colleagues.
    • Reliable transportation required: to attend work and drop off shipments at USPS/FedEx/UPS.
    • Smart Phone needed: download and use work-related apps.
    • Regularly required to sit, stand, bend, reach, push, pull, lift, lift overhead, carry, and walk about. Most lifting is less than 10 pounds, generally less than 20, and up to 50 pounds occasionally.
    • Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, heat gun, merchandise containers, carts, two-wheel dollies, etc.
    • Must be able to perform the essential functions of this position at all times.

    Regular Tasks/Responsibilities:

    Executing Outgoing Orders:

    • Print labels and invoices for outgoing orders.
    • Pick sold inventory from storage locations in the warehouse using the handheld device.
    • Match products to invoices/labels and pack orders.
    • Drop orders off at USPS/FedEx/UPS for shipping.
    • Retrieve shipping bins from USPS and return them to the warehouse.

    Process Incoming Inventory:

    • Retrieve packages from front desk and storage area, and receivie shipments delivered directly to the warehouse.
    • Unpack incoming boxes, breakdown boxes and handle packing material.
    • Organize incoming inventory.
    • Cleaning, de-labeling, labeling, separating and prepping incoming inventory.
    • Check inventory into inventory management system using a computer.
    • Stow inventory in the appropriate bin/shelf for storage.

    General:

    • Processing returns.
    • Taking trash and boxes to dumpsters.
    • Straightening and cleaning the warehouse.
    • Organizing stowed inventory.
    • Completing regular inventory counts throughout the year (counting and verifying existing inventory).
    • Dropping off donations.
    • Other duties, as assigned.

    Job Types: Full-time, Part-time

    Pay: From $15.00 per hour

    Expected hours: 10 – 30 per week

    Benefits:

    • Employee discount
    • Flexible schedule
    • Health insurance
    • Paid time off

    Schedule:

    • 4 hour shift
    • 8 hour shift
    • Choose your own hours
    • Monday to Friday

    Ability to Commute:

    • Indianapolis, IN 46250 (Required)

    Work Location: In person

  • 10 Days Ago

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Sr. Customer Service Rep
  • TruGreen
  • Indianapolis, IN FULL_TIME
  • R211261007592121 Directors Row, Indianapolis, Indiana 46241TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associat...
  • 3 Days Ago

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Customer Service Representative
  • Coors Remodeling Inc.
  • Lafayette, IN FULL_TIME
  • Coors Remodeling, Inc. has an opening for an outgoing and enthusiastic person to join our Lafayette, IN team as our new full- or part-time Customer Service Representative. This role is the face and vo...
  • 9 Days Ago

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Customer Service Representative (FT)
  • PSC Industries
  • Indianapolis, IN FULL_TIME
  • Customer Service Representative – Indianapolis, INwww.pscindustries.comPSC Industries in Indianapolis, IN is offering an opportunity for a Customer Service Representative who is looking to drive their...
  • 9 Days Ago

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Customer Service Representative
  • MCG Solutions
  • Indianapolis, IN FULL_TIME
  • MCG Solutions needs relentless, future-focused leaders looking for a new opportunity to immerse themselves in a culture of growth, entrepreneurship, and professional development. We are one of the nat...
  • 9 Days Ago

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Customer Service Representative
  • Summers Plumbing Heating & Cooling - Noblesville
  • Fishers, IN FULL_TIME
  • WHY WORK FOR SUMMERS? Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth! Our team is close-knit and we strive to promote...
  • 9 Days Ago

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0 eCommerce Customer Service Representative Sr. jobs found in Indianapolis, IN area

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Customer Service Representative
  • Harris & Ford, LLC.
  • Indianapolis, IN
  • Summary: Process and communicate orders and customer requests. Primary Responsibilities: Order entry Communicate with cu...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Bluegreen Vacations
  • Indianapolis, IN
  • Location: Location: Customer Service Representative in Indianapolis, IN by Bluegreen Vacations **Location:** **Experienc...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Stericycle Inc.
  • Indianapolis, IN
  • Title: Customer Service Representative Job Function: Customer Experience Career Area: Customer Service Work Location: In...
  • 3/16/2024 12:00:00 AM

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Customer Service Representative
  • Key Benefit Administrators, Inc.
  • Indianapolis, IN
  • Customer Service We are excited to welcome a ***Customer Service Representative*** - **Work at Home** (CSR) to our growi...
  • 3/15/2024 12:00:00 AM

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GEICO Customer Service Representative
  • Government Employees Insurance Company
  • Indianapolis, IN
  • Customer Service Representative - Indianapolis, IN Salary: $20.00 per hour / $40,300.00 annually When you grow, GEICO gr...
  • 3/14/2024 12:00:00 AM

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Customer Service Representative
  • Leidos
  • Indianapolis, IN
  • Description Leidos is seeking full-time Customer Service Representatives at the FHA Resource Center at our Indianapolis,...
  • 3/1/2024 12:00:00 AM

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Rental Housing Customer Service Representative
  • Leidos
  • Indianapolis, IN
  • Description Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in ou...
  • 3/1/2024 12:00:00 AM

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Bilingual Customer Service Representative
  • Leidos
  • Indianapolis, IN
  • Description Leidos is seeking full-time Bilingual Customer Service Representatives at the FHA Resource Center at our Ind...
  • 1/17/2024 12:00:00 AM

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$42,643 to $54,686
Indianapolis, Indiana area prices
were up 1.3% from a year ago