eCommerce Customer Service Representative Sr. jobs in Jamestown, NY
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
- Renold Inc
-
Westfield, NY
FULL_TIME
-
We are searching for experienced Customer Service Representatives. Must have prior customer service experience, to include phone, email and chats. Good communication skills a must.
Renold is an international group delivering high precision engineered and power transmission products to our customers worldwide.
- Provides answers to general customer questions regarding product dimensions, features and general application with the support of Product Managers/Engineering as required.
- Supports Shipping/Receiving as required to insure invoices, packing lists and all shipping documents such as bill of lading and product certifications are accurate and correctly applied.
- Take an active role in selling additional products, and services to customers whenever appropriate and possible.
- Compile statistics, and prepare various reports for management.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
- 17 Days Ago
- Family Dollar
-
Gowanda, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Day Ago
- Luv Auto Group
-
Lakewood, NY
FULL_TIME
- The Position: We are Luv Auto Group, part of the McFadden family of dealerships, owned and operated for more than 74 years. Our integrity is the foundation on which our customers build their long-term...
- 6 Days Ago
- Revenue Reporting Services
-
Allegany, NY
FULL_TIME
- Established office recently moved into new space and looking to continue to grow! Looking to add a few more people in for upcoming training. Monday through Friday schedule. We close office at 3pm Frid...
- 7 Days Ago
- Family Dollar
-
Jamestown, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
- Family Dollar
-
Friendship, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Jamestown, NY area
- Help at Home
-
Warren, PA
- Help at Home is hiring a Care Supervisor (Customer Service Representative)! Help at Home is the nation’s leading provide...
- 4/23/2024 12:00:00 AM
- Abercrombie and Fitch Co.
-
Jamestown, NY
- Company Description Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessori...
- 4/23/2024 12:00:00 AM
- American Refining Group Inc.
-
JAMESTOWN, NY
- Compensation: Full-time, Salary Non-Exempt (NE28) Company Information: ARG is the longest continuously operating refiner...
- 4/23/2024 12:00:00 AM
- Snug Harbor Marine
-
Mayville, NY
- Job Description Job Description Job Summary: Snug Harbor Marina is a locally owned and operated company for over 21 year...
- 4/22/2024 12:00:00 AM
- Dollar Tree
-
Jamestown, NY
- Grow your career with Dollar Tree, the nation's leading discount retailer As a Sales Floor Associate, you will: Assist w...
- 4/22/2024 12:00:00 AM
- Lake Shore Savings Bank
-
Dunkirk, NY
- Job Description Job Description Summary of Job Description: Under general supervision, and in conformance with establish...
- 4/21/2024 12:00:00 AM
- Furnitureland South, Inc
-
Jamestown, NY
- ** Customer Service Inventory Investigations Associate** **Job Category****:** CS Check In Associate **Requisition Numbe...
- 4/21/2024 12:00:00 AM
- Help At Home
-
Warren, PA
- Help at Home is hiring a Care Supervisor (Customer Service Representative)! Help at Home is the nations leading provider...
- 4/21/2024 12:00:00 AM
About Jamestown, New York
were up 1.5% from a year ago