eCommerce Customer Service Representative Sr. jobs in Kansas City, KS
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
- Press-One Customer Care
-
Overland Park, KS
FULL_TIME
-
About the Job
Customer Service Representative- Full-Time
Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.
You will assist customers with filing complaints, billing inquiries, and fulfillment issues. You may also be calling customers to update information, collect payments, or inform them of upcoming renewals. Our ideal applicant is comfortable in a high-call volume environment and ready to stay busy!
Job Requirements:- Required availability includes start times as early as 7 AM and ending at 4 PM.
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- USB Headset for taking calls.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 30 hours per week, minimum.
- Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
- Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
- Must live in Wyoming or Kansas.
Other information:- Permanent position.
- Monetary Incentives.
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 8 Days Ago
- Press-One Customer Care
-
Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 23 Days Ago
- Robert Half
-
Overland Park, KS
PER_DIEM
- Oversee and assist in the training of Member Service employees.Elevate appropriate issues or concerns to USBA/VP/COOMonitor all work queues, plan the work, assign items to employees as workload and re...
- 11 Days Ago
- Customer service floater
-
Overland Park, KS
FULL_TIME
- We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!Be part of one of the most important Technology Solutions brand in the U.S!$18 - $20 /hourly M-F Gas reimbursementResponsibilities...
- 9 Days Ago
- Multi Service Fuel Card
-
Overland Park, KS
FULL_TIME
- To be considered for this position, you must live in the KC Metro area. Multi Service Fuel Card, a wholly-owned subsidiary of Shell USA, is located in Overland Park, Kansas, and is looking for custome...
- 2 Days Ago
- Collins Aerospace
-
Lenexa, KS
FULL_TIME
- Date Posted: 2024-03-11 Country: United States of America Location: HKS31: US041-Lenexa, KS 15701 W 95th Street , Lenexa, KS, 66219 USA Position Role Type: Onsite We are hiring for a Customer Service ...
- 1 Month Ago
- Current Active Filter
- Kansas City, KS
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 eCommerce Customer Service Representative Sr. jobs found in Kansas City, KS area
- Mr.Rooter Plumbing
-
Kansas City, MO
- Job Description Job Description We are seeking a Customer Service Representative for Nights to join our growing team. In...
- 4/19/2024 12:00:00 AM
- Walmart
-
Kansas City, KS
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
- Security Finance
-
Excelsior Springs, MO
- Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are y...
- 4/18/2024 12:00:00 AM
- Enterprise Bank & Trust
-
Olathe, KS
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/18/2024 12:00:00 AM
- Leidos
-
Kansas City, MO
- Description The NISC IV program at Leidos is seeking a Customer Service Representative to support the FAA customer's Bus...
- 4/17/2024 12:00:00 AM
- Safe Haven Security Services, LLC
-
Kansas City, MO
- Job Description Job Description At Safe Haven Security, we are more than just a home security company! We are a team of ...
- 4/16/2024 12:00:00 AM
- Doctor's Equipment Service
-
Kansas City, MO
- Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
- 4/16/2024 12:00:00 AM
- Windtalker Services
-
Kansas City, MO
- Job Description Job Description Customer Service Representative – Remote Looking for a job that offers an opportunity to...
- 4/16/2024 12:00:00 AM
About Kansas City, Kansas
were up 1.7% from a year ago