eCommerce Customer Service Representative Sr. jobs in New Britain, CT
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
Bilingual Customer Service Representative
- A.R. Mazzotta
-
Meriden, CT
FULL_TIME
-
Location: Meriden, CT area
Type: Contract (On-site training, then transition to work from home)
Pay Rate: $20.65 per hour
Duration: Estimated to run through the end of June
Position Overview:
As a Bilingual Customer Service Representative specializing in health insurance, you will play a vital role in ensuring members receive the assistance they need. This position involves handling outbound calls to customers, addressing inquiries, providing information about insurance plans, and resolving issues effectively. This role offers an excellent opportunity to contribute to the success of our client’s organization while gaining valuable experience in the healthcare insurance industry.
Qualifications:
- Fluency in both English and Spanish languages is required.
- Previous customer service experience, preferably in the healthcare insurance field.
- Strong understanding of health insurance terminology, policies, and procedures.
- Excellent communication skills, both verbal and written.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Proficiency in computer skills and experience with CRM software preferred.
- Positive attitude, empathy, and strong problem-solving skills.
If you are a motivated individual with a passion for providing exceptional customer service in the healthcare insurance field, we encourage you to apply. Please submit your resume outlining your relevant experience. We look forward to reviewing your application!
A.R. Mazzotta Employment Specialists is an affirmative action, equal opportunity employment agency providing job opportunities throughout CT. - 13 Days Ago
Customer Service Representative
- Security Services Inc.
-
Middletown, CT
PART_TIME
- Immediately hiring entry level customer retention representatives to join a highly competitive, fast-paced inbound call center. NO EXPERIENCE REQUIRED! WHAT IS REQUIRED: - High energy - Positive attit...
- 14 Days Ago
Customer Service Representative (CSR)
- Z Energy
-
Wellington, CT
FULL_TIME
- Company DescriptionHave you got the Z Factor?Are you passionate about customer service? Do you want to be part of a great team?Z is a world-class company, run by Kiwis for Kiwis. We deliver top-qualit...
- 15 Days Ago
Customer Service Representative
- BLACKHAWK INDUSTRIAL OPERATING CO
-
Southington, CT
FULL_TIME
- WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly bel...
- 15 Days Ago
Middletown Customer Service Representative
- Edible
-
Middletown, CT
FULL_TIME,PART_TIME
- Customer service will deal with customers by taking orders over the phone, in person, and processing orders online. They also are involved with dipping a variety of fruits for bouquets and dipped frui...
- 15 Days Ago
Customer Service Representative
- Farmington Motor Sports Inc.
-
Farmington, CT
FULL_TIME
- We are looking for an eager, outgoing and self-starting customer service representative to join our team! Job Duties Include: - Provide exceptional customer service via phone, email, and in person. - ...
- 1 Day Ago
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0 eCommerce Customer Service Representative Sr. jobs found in New Britain, CT area
Licensed Client Services Associate
- TEKsystems
-
Hartford, CT
- Attention!! Leading Insurance Provider is hiring licensed Sales and Service Professionals!! (Remote) Contract-to-hire Th...
- 4/19/2024 12:00:00 AM
Senior Client Service Associate
- GemHarvest Executive Recruiting
-
- Senior Client Service Associate Billion+ Independent Wealth Management Firm Stamford, CT Overview Multi-Billion dollar I...
- 4/19/2024 12:00:00 AM
Client Service Associate
- Kestra Financial
-
Avon, CT
- This role will be involved with all aspects of a comprehensive financial planning team. Under direct supervision of the ...
- 4/18/2024 12:00:00 AM
Executive Client Service Associate
- Edelman Financial Engines
-
Farmington, CT
- Description Executive Client Service Associate (Farmington, CT) At Edelman Financial Engines (EFE), we believe everyone ...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Complete Staffing Solutions
-
Rocky Hill, CT
- Job Description Job Description Responsibilities Field calls , emails, and customer inquiries via software to process sa...
- 4/18/2024 12:00:00 AM
Client Service Associate
- 4 A BETTER LIFE LLC
-
Hartford, CT
- Job Description Job Description Client Service Associate will work directly with the court appointed Conservator to comp...
- 4/16/2024 12:00:00 AM
Client Service Associate
- Kestra Financial
-
Avon, CT
- This role will be involved with all aspects of a comprehensive financial planning team. Under direct supervision of the ...
- 4/15/2024 12:00:00 AM
Customer Service Representative - UniFirst
- UniFirst
-
Stratford, CT
- UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering...
- 3/25/2024 12:00:00 AM
About New Britain, Connecticut
New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206.
Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College.
The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$47,013 to $60,286
New Britain, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago