eCommerce Customer Service Representative Sr. jobs in Plano, TX
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
Customer Service Representative - State Farm Agent Team Member
- Larry Allen Sr - State Farm Agent
-
Mesquite, TX
FULL_TIME
-
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Simple IRA
- Group Life Insurance Benefits
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Banking experience preferred
- Bilingual - Spanish preferred
- Property and Casualty license (must have currently)
- Life and Health license (must be able to obtain)
- Position may require irregular working hours
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. - 1 Month Ago
Customer Service Representative - State Farm Agent Team Member (Property and Casualty Insurance Focus)
- Larry Allen Sr - State Farm Agent
-
Mesquite, TX
FULL_TIME
- Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Property an...
- 21 Days Ago
Customer Relations Representative - State Farm Agent Team Member
- Larry Allen Sr - State Farm Agent
-
Mesquite, TX
FULL_TIME
- Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the...
- 21 Days Ago
Customer Service Representative
- Service Star Brands
-
Plano, TX
FULL_TIME
- Imagine being the guiding star of Service Star Brands in Plano, TX. We're on the hunt for a talented Customer Service Representative, and this role could be your ticket to a vibrant career. If you're ...
- 1 Month Ago
Sr. Customer Service Specialist
- Fortis
-
Plano, TX
FULL_TIME
- DescriptionOVERVIEWAs a Senior Customer Service Specialist, you will take ownership of the most complex and escalated situations related to merchant services. You will quickly and efficiently respond ...
- 14 Days Ago
Bilingual Claims Customer Service Representative (Auto Insurance)
- Connect Insurance (We service auto insurance policies sold through independent agents)
-
Plano, TX
FULL_TIME
- SUMMARY: Ensures delivery of excellent customer service over the phone by providing professional and efficient communication and processing. First point of contact for the claims department. DUTIES AN...
- 21 Days Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Plano, TX area
Customer Service Representative
- MCI Careers
-
Dallas, TX
- LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
- 4/25/2024 12:00:00 AM
Customer Service Representative - FT
- Avis Budget Group
-
Dallas, TX
- $15.50/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a cal...
- 4/24/2024 12:00:00 AM
Bilingual Customer Service Representative
- MCI Careers
-
Dallas, TX
- LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS &...
- 4/24/2024 12:00:00 AM
Customer Service Representative - PT
- Avis Budget Group
-
Dallas, TX
- $15.50/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a cal...
- 4/22/2024 12:00:00 AM
Customer Service Representative - PT
- Avis Budget Group
-
Dfw Airport, TX
- $15.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a...
- 4/21/2024 12:00:00 AM
Customer Service Representative - FT
- Avis Budget Group
-
Dfw Airport, TX
- $15.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored sitting behind a ...
- 4/21/2024 12:00:00 AM
Customer Service Representative (Nights)
- MCI Careers
-
Dallas, TX
- LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
- 4/21/2024 12:00:00 AM
Bilingual Bank Customer Services Representative
- MCI Careers
-
Dallas, TX
- LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 - $19.00 / hour BENEFITS & PERKS: LOCA...
- 4/21/2024 12:00:00 AM
About Plano, Texas
Plano (/ˈpleɪnoʊ/ PLAY-noh) is a city in the U.S. state of Texas, located approximately twenty miles (32.2 km) north of downtown Dallas. The city of Plano is a part of the Dallas-Fort Worth metropolitan area. Plano lies mostly within Collin County, but includes a small portion that extends into Denton County.
The city's population was estimated at 286,143 in 2017, making it the ninth most populous city in the state of Texas and the 69th most populous in the United States. The city is a hub for many corporate headquarters. Plano was also considered to be the safest city in the nation by Forbes...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$43,367 to $55,610
Plano, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago