eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job Summary
Avcenter, is looking to hire a part time Customer Service Representative (CSR), for Our Pocatello office. Most weeks will be two evening shifts - 3pm to 8pm and every other weekend, both Saturday and Sunday - 8am to 5pm. Will work approximately 20 hours per week. This is a great part time job for a college student or high school senior.
Responsibilities and Duties
Answering the telephones, taking messages, greeting customers, arranging rental cars and hotels, data entry and invoicing, balancing the cash drawer, and some light cleaning.
Qualifications and Skills
High School diploma. Some computer Knowledge. Answering Telephones. General Office Skills
Job Type: Part-time
Pay: $13.00 per hour
Expected hours: 20 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Work Location: In person
Clear All
0 eCommerce Customer Service Representative Sr. jobs found in Pocatello, ID area