eCommerce Customer Service Representative Sr. jobs in Pocatello, ID

eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Soda Springs, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

    General Summary

    As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.



    Principle Duties and Responsibilities:


    • Provides customer engagement in positive and approachable manner.
    • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
    • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
    • Independently stocks shelves and recovers merchandise in the store.
    • Accurately handles customer funds and processes transactions using the POS system.
    • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
    • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

    Position Requirements:

    Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

    Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

    Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

    Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

    Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
  • 10 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Aberdeen, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 11 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • American Falls, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 11 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Malad, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 11 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Chubbuck, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 12 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Preston, ID FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 14 Days Ago

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0 eCommerce Customer Service Representative Sr. jobs found in Pocatello, ID area

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Customer Service Representative
  • Domino's Pizza
  • Pocatello, ID
  • Description Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join t...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Pocatello, ID
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Blackfoot, ID
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Beyond Finance
  • Blackfoot, ID
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/14/2024 12:00:00 AM

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Relief Customer Service Representative Driver -Pocatello, ID
  • Aramark Uniform
  • Pocatello, ID
  • ** Relief Customer Service Representative Driver -Pocatello, ID** **Job Category****:** Service Professional **Requisiti...
  • 3/14/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Pocatello, ID
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/14/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Acentra Health
  • Pocatello, ID
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Comprehensive health plans / PTO / Retirement saving...
  • 3/14/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Blackfoot, ID
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/14/2024 12:00:00 AM

Pocatello (/ˈpoʊkəˈtɛloʊ/ (listen)) is the county seat and largest city of Bannock County, with a small portion on the Fort Hall Indian Reservation in neighboring Power County, in the southeastern part of the U.S. state of Idaho. It is the principal city of the Pocatello metropolitan area, which encompasses all of Bannock county. As of the 2010 census the population of Pocatello was 54,255. Pocatello is the fifth-largest city in the state, just behind Idaho Falls (population of 56,813). In 2007, Pocatello was ranked twentieth on Forbes list of Best Small Places for Business and Careers. Pocate...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$38,085 to $48,841
Pocatello, Idaho area prices
were up 2.5% from a year ago