eCommerce Customer Service Representative Sr. jobs in Portsmouth, NH
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
Customer Service Representative
- Aleron
-
Portsmouth, NH
FULL_TIME
-
DescriptionAcara Solutions is looking for a Customer Representative (Walk in Center) in Portsmouth, NHThey are the leading integrator of payment and information technology and services for intelligent travel solutions worldwide.Provides service to customers who require assistance with issues involving their fare media consisting of invoices, accounts and retail purchased transponders. Responsible for providing professional, knowledgeable, and courteous in person support to all account holders, patrons, and transit operators.
Essential Job Duties and Responsibilities:
- Call and greet customers from a lobby queue system
- Processes all information, requests, documents, and money transactions
- Performs all assigned tasks as quickly and accurately as possible
- Handles customer settlements, escalations and disputes as needed
- Follows all established policies, procedures, and written/verbal instructions
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible
- Answers all inquiries related to fare media
- Provides in person customer service handling cash transactions daily
- Reconciles cash drawer at the end of each shift
- Reconciles personal assigned inventory at each shift
Job RequirementsRequired Skills / Qualifications:High school degree or GEDPreferred Skills / Qualifications:Microsoft OfficeAleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. - 1 Day Ago
Customer Service Representative
- Circle K
-
Rochester, NH
FULL_TIME
- Store 4707244: 357 Gonic Rd, Rochester, New Hampshire 03839Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representat...
- 2 Days Ago
Customer Service/Sales Representative
- Cabinet Outlet, LLC
-
Portsmouth, NH
FULL_TIME
- No Kitchen Cabinet Experience required … Will train! Be Detailed, Be Great with Microsoft & Computer, & Love Routines! REQUIREMENTS: Available to work “Retail” showroom schedule ... Every Sunday off. ...
- 2 Days Ago
Customer Service Representative
- U-Haul Co. of Massachusetts and Ohio, Inc.
-
Salisbury, MA
OTHER
- Location: 6 Merrill St Suite #15, Salisbury, Massachusetts 01952 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the...
- 3 Days Ago
Customer Service Representative- Seasonal
- LandCare Associates
-
Madbury, NH
FULL_TIME
- The Stratham Hills Stone, an Outdoor Living Supply company located in Stratham, NH is looking for a Seasonal full-time Customer Service Representative. As a Customer Service Representative you are res...
- 19 Days Ago
Customer Service Representative II
- First Seacoast Bank
-
Portsmouth, NH
FULL_TIME
- DescriptionCore Behavioral Values: Community, Engagement, Quality, Responsibility, Integrity. These values are based upon our culture and our commitment to the community and are critical to support th...
- 21 Days Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Portsmouth, NH area
Customer Service Representative
- Employnet
-
Portsmouth, NH
- Job Description Job Description Job Summary: Provides service to customers who require assistance with issues involving ...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Intellyk Inc
-
Danvers, MA
- Job Description Job Description Job Title: Customer Service/Admin Assistant APACHE Location: Danvers, MA 01923 Job Durat...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Jaguar Graphics, Inc
-
Danvers, MA
- Job Description Job Description Jaguar Graphics is a full service commercial printer celebrating it's 25th year on the N...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- Joseph's Bakery
-
Lawrence, MA
- Scope of Work: Joseph’s is seeking a Customer Service Representative who will be responsible for providing an outstandin...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- DB Roberts
-
Wilmington, MA
- Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Infinite Electronics Inc.
-
North Andover, MA
- Position Description: Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Succes...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Portsmouth, NH
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Lynnfield, MA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
About Portsmouth, New Hampshire
Portsmouth is a city in Rockingham County, New Hampshire, United States. As of the 2010 census it had a population of 21,233, and in 2017 the estimated population was 21,796. A historic seaport and popular summer tourist destination on the Piscataqua River bordering the state of Maine, Portsmouth was formerly the home of the Strategic Air Command's Pease Air Force Base, since converted to Portsmouth International Airport at Pease.
According to the United States Census Bureau, the city has a total area of 16.8 square miles (43.6 km2), of which 15.6 square miles (40.5 km2) is land and 1.2 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$45,695 to $58,596
Portsmouth, New Hampshire area prices
were up 1.4% from a year ago
were up 1.4% from a year ago