eCommerce Customer Service Representative Sr. jobs in Reading, PA
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
- Service Electric Cablevision
-
Birdsboro, PA
FULL_TIME
-
We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
EEOB
- 13 Days Ago
- Service Electric Cablevision
-
Birdsboro, PA
FULL_TIME
- We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Re...
- 13 Days Ago
- Service 360 Group
-
Reading, PA
FULL_TIME
- Service 360 Group in Berks County, PA is calling all customer service rock stars with administrative experience to apply to join our team as a full-time Dispatcher - Customer Service Representative! W...
- 1 Month Ago
- Champion Personnel
-
Reading, PA
FULL_TIME
- The Customer Service Representative is responsible for managing general customer accounts through reactive and proactive telephone and email contact. To provide exceptional customer experiences to hel...
- 16 Days Ago
- Dollar Tree Family Dollar
-
Pottstown, PA
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 18 Days Ago
- Help at Home
-
Reading, PA
FULL_TIME
- Help at Home is hiring a Care Supervisor (Customer Service Representative)! Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest ...
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0 eCommerce Customer Service Representative Sr. jobs found in Reading, PA area
- Walmart
-
Reading, PA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/24/2024 12:00:00 AM
- Legacy Solutions
-
Kennett Square, PA
- Job Description Job Description Legacy Solutions, a well-established investment firm located in Kennett Square, PA, is s...
- 4/22/2024 12:00:00 AM
- Legacy Solutions
-
Kennett Square, PA
- Client Service Associate Legacy Solutions Legacy Solutions, a well-established investment firm located in Kennett Square...
- 4/22/2024 12:00:00 AM
- Graham Inc.
-
Lancaster, PA
- Position: REMOTE - Client Service Associate Status: Full-Time Hourly (40 hours) Hours: Contract Position, 5 days per wee...
- 4/22/2024 12:00:00 AM
- Legacy Solutions
-
Kennett Square, PA
- Client Service Associate – Legacy Solutions Legacy Solutions, a well-established investment firm located in Kennett Squa...
- 4/20/2024 12:00:00 AM
- Wescott Financial Advisory Group, LLC
-
Harleysville, PA
- Wescott Financial Advisory Group LLC, a Philadelphia-based Independent Registered Investment Advisor ("RIA"), is excited...
- 4/20/2024 12:00:00 AM
- Wescott Financial Advisory Group Llc
-
Harleysville, PA
- Wescott Financial Advisory Group LLC, a Philadelphia-based Independent Registered Investment Advisor ('RIA'), is excited...
- 4/20/2024 12:00:00 AM
- Service Electric Cablevision
-
Birdsboro, PA
- Job Description Job Description We are seeking- On-site 2nd shift Customer Service Representative Sundays plus a weekday...
- 4/20/2024 12:00:00 AM
About Reading, Pennsylvania
were up 1.5% from a year ago