eCommerce Customer Service Representative Sr. jobs in Troy, NY
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Granville, NY
FULL_TIME
-
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. - 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Troy, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Wynantskill, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Mechanicville, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Cohoes, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
CUSTOMER SERVICE REPRESENTATIVE
- Family Dollar
-
Watervliet, NY
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 1 Month Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Troy, NY area
Customer Service Representative
- Shore Marketing Inc
-
Albany, NY
- Shore Marketing Group is a premier marketing and sales firm, with its fundamental strength being its innovation, creativ...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Knowledge Builders Inc.
-
Albany, NY
- Customer Service Representative Knowledge Builders Inc. Customer Service Representative; Malta NY. In person position. 1...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Phoebe Health
-
Albany, NY
- ** Customer Service Representative** *Share by Email* Location: Phoebe Physician Group - Albany **Description** JOB SUMM...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Ocwcog
-
Albany, NY
- Job Location : Albany Experience in Years and Months : 2 .0 Months - 25 .0 Months Title: Customer Service Representative...
- 4/19/2024 12:00:00 AM
TSA Customer Service Representative
- Staples, Inc.
-
Albany, NY
- **TSA Customer Service Representative** **Function: Retail Locations** **Address: 1440 Central Ave** **City / State: Col...
- 4/18/2024 12:00:00 AM
Customer Care Officer - Delight Team
- Qonto
-
Albany, NY
- ???? **Privacy Notice** **Customer Care Officer - Delight Team** Barcelona / Operations & Customer Success Customer Succ...
- 4/17/2024 12:00:00 AM
Customer Care Officer - French Market
- Qonto
-
Albany, NY
- ???? **Privacy Notice** **Customer Care Officer - French Market** Barcelona / Operations & Customer Success Customer Suc...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- Legacy Recovery & Remarketing Services LLC
-
Burnt Hills, NY
- Job Description Job Description We are looking for a customer-oriented service representative. A customer service repres...
- 4/16/2024 12:00:00 AM
About Troy, New York
Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on the eastern bank of the Hudson River. Troy has close ties to the nearby cities of Albany and Schenectady, forming a region popularly called the Capital District. The city is one of the three major centers for the Albany Metropolitan Statistical Area (MSA), which has a population of 1,170,483. At the 2010 census, the population of Troy was 50,129. Troy's motto is Ilium fuit. Troja est, which means "Ilium was, Troy is".
Today, Troy is home to Renssel...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$44,553 to $57,131
Troy, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago