eCommerce Customer Service Representative Sr. jobs in Vallejo, CA
eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added eCommerce Customer Service Representative Sr. jobs
Customer Service Representative
- TWO MEN AND A TRUCK®
-
Concord, CA
FULL_TIME
-
Job descriptionTWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer- Base pay of $18.50/hour
- Opportunities to earn commission on completed moves
- Quarterly Reviews w/Raises (We Praise Results)
- Career advancement opportunities
What You’ll Do- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
What We’re Looking For- High school diploma or GED; Associate degree in a related field preferred
- At least 1 year of sales and/or customer service experience preferred
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact and comfortable asking for the sale
- Willing to submit to pre-employment background check and drug screen
- Creative problem-solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Concord, California.Location: 1027 Shary Court Concord CA 94518Job Type: Full-timeSalary: $18.50 per hourBenefits:- Employee discounts
- Bonus Pay
- Paid training
Schedule:- 8 hour shift
- Monday to Friday
- No nights
Supplemental pay types:- Bonus pay
Ability to commute/relocate:- 1027 Shary Court Concord CA 94518: Reliably commute or planning to relocate before starting work (Required)
Education:- High school or equivalent (Essential)
License/Certification:- California Drivers License (Required)
Work Location: In personThis job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Concord. The employer at this location is Martinez Professional Movers Inc DBA Two Men and a Truck. - 15 Days Ago
Event / Customer Service Representative
- Confidential
-
Fairfield, CA
FULL_TIME
- The ideal candidate for the role of Event and Customer Service Representative is someone with a genuine commitment to giving back and making a positive impact on the next generation, while also lookin...
- 17 Days Ago
Customer Service Representative (Overnight)
- Hassan & Sons Inc
-
Fairfield, CA
FULL_TIME
- As a company that continues to grow every day, we stand ready to serve our communities and offer rewarding opportunities for any new team members looking to join as Cashiers for our essential business...
- 18 Days Ago
TSA Customer Service Representative
- Staples Retail
-
Concord, CA
PART_TIME
- As an Enrollment Agent (i.e., Customer Service Rep), you’ll be collaborative and inclusive as you provide great customer service in our retail stores by helping customers realize an easier flying expe...
- 18 Days Ago
Customer Service Representative
- Circle K
-
American Canyon, CA
FULL_TIME
- Store 2709226: 112 Lombard Rd, American Canyon, California 94503Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Repres...
- 19 Days Ago
Customer Service Representative
- Eagle Peak Solutions, Inc.
-
Vallejo, CA
FULL_TIME
- Job Description Job Description The customer comes first within the hospitality industry and that is no exception at Eagle Peak Solutions. Our Customer Service Representatives help the local neighborh...
- 1 Day Ago
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0 eCommerce Customer Service Representative Sr. jobs found in Vallejo, CA area
Senior Client Services Associate
- Freestone Capital Management
-
San Francisco, CA
- Freestone is building the wealth services firm of the future. With a 25-year history of consistent growth and success, w...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Eagle Peak Solutions, Inc.
-
Vallejo, CA
- Job Description Job Description The customer comes first within the hospitality industry and that is no exception at Eag...
- 4/23/2024 12:00:00 AM
Senior Client Services Associate
- Accretive Wealth Management
-
San Ramon, CA
- Job Description Job Description Job description Accretive Wealth Management is a fast-growing company and among the top ...
- 4/21/2024 12:00:00 AM
Work From Home Client Relations Representative
- INDI Staffing Services
-
San Francisco, CA
- Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an ex...
- 4/20/2024 12:00:00 AM
Work From Home Client Relations Representative
- Indi Staffing Services
-
San Francisco, CA
- Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an ex...
- 4/20/2024 12:00:00 AM
Client Services Associate
- Harrison Gray Search & Consulting
-
San Francisco, CA
- Harrison Gray Search has partnered with a San Francisco-based private investment office seeking an Associate on their Cl...
- 4/20/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Pleasanton, CA
- POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Eagle Peak Solutions, Inc.
-
Vallejo, CA
- The customer comes first within the hospitality industry and that is no exception at Eagle Peak Solutions. Our Customer ...
- 4/19/2024 12:00:00 AM
About Vallejo, California
Vallejo (/vəˈleɪ(h)oʊ/ və-LAY-(h)oh; Spanish: [baˈʎexo]) is a waterfront city in Solano County, California, located in the North Bay subregion of the San Francisco Bay Area. Vallejo is geographically the closest North Bay city to the inner East Bay, so it is sometimes associated with that region. Its population was 115,942 at the 2010 census. It is the tenth most populous city in the San Francisco Bay Area, and the largest in Solano County. Vallejo sits on the northeastern shore of San Pablo Bay, 30 miles north of San Francisco, the northwestern shore of the Carquinez Strait and the southern e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Service Representative Sr. jobs
$49,430 to $63,385
Vallejo, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago