eCommerce Customer Service Representative Sr. responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a eCommerce Customer Service Representative Sr. ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, eCommerce Customer Service Representative Sr. typically reports to a supervisor or manager. The eCommerce Customer Service Representative Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a eCommerce Customer Service Representative Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Customer Service Representative for service and repair facility. Repair service work orders, parts and inventory duties.
Microsoft, Excel and QuickBooks on line knowledge required.
AP,AR, Bookkeeping and Boating knowledge extremely helpful.
This position will be interacting in person, on the phone and by email with customers, service managers, repair technicians, vendors and business owners. ,
We are a smoke free, drug free and drama free work environment.
Business hours are Monday thru Friday 8 to 5. Part time with the possibility of full time hours available.
Job Types: Full-time, Part-time
Pay: $13.00 - $19.00 per hour
Expected hours: 20 – 40 per week
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Experience level:
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Ability to Relocate:
Work Location: In person
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