eCommerce Customer Support Manager jobs in Bismarck, ND

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

G
Airport Customer Service Agent
  • GAT Airline Ground Support
  • Dickinson, ND PART_TIME
  • Job Summary
    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

    Responsibilities:
    • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
    • Must be able to announce both incoming and outbound flights.
    • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
    • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
    • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
    • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
    • Able to stand and work in one location for up to four hours at a time.
    • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
    • Work independently without direct supervision.
    Requirements:
    • Must be at least 18 years of age
    • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
    • Ability to read, speak, and understand the English language.
    • Ability to stand for long periods of time
    • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
    • Possess entry-level computer skills
    • Occasionally lift bags or items weighing between 50 and 70 pounds
    • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
    • Must be able to work nights, weekends, and holidays
  • 4 Days Ago

A
Customer and Sales Support Representative
  • Armor Animal Health
  • Mandan, ND FULL_TIME
  • Under the guidance of the Retail and Customer Service Supervisor this Customer and Sales Support Representative will work together with the outside sales/inside sales and other team members of the com...
  • 25 Days Ago

T
Insurance Customer Support Associate
  • TTEC
  • Lefor, ND FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

T
Insurance Customer Support Associate
  • TTEC
  • Epping, ND FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

T
Insurance Customer Support Associate
  • TTEC
  • STREETER, ND FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

T
Insurance Customer Support Associate
  • TTEC
  • TAPPEN, ND FULL_TIME
  • Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As an Insurance Customer Support Associate working remotely, youll be a part of bringing humanit...
  • 2 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 eCommerce Customer Support Manager jobs found in Bismarck, ND area

S
Patient Access Representative | Orthopedics | 40hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/29/2024 12:00:00 AM

E
Online Survey Taker. Earn up to $25 per survey. - Remote
  • Earn Haus
  • Bismarck, ND
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

E
Online Survey Taker. Earn up to $25 per survey. - Remote
  • Earn Haus
  • Mandan, ND
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

S
Patient Access Representative | Orthopedics/Hand Therapy | 40hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/28/2024 12:00:00 AM

A
Customer Service Representative
  • AMCON Distributing Company, Inc.
  • Bismarck, ND
  • **Customer Service Representative** Bismarck, 3205 E Thayer, Bismarck, ND 58501 **TITLE OF POSITION:** Customer Service ...
  • 3/26/2024 12:00:00 AM

S
Patient Access Representative | Guest Services Overnights | 36hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

S
Patient Access Rep | Float | 40hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

S
Patient Access Rep | Bismarck Clinic | 36hrs/week
  • Sanford Health
  • Bismarck, ND
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

Bismarck (/ˈbɪzmɑːrk/) is the capital of the U.S. state of North Dakota and the county seat of Burleigh County. It is the second-most populous city in North Dakota after Fargo. The city's population was estimated in 2017 at 72,865, while its metropolitan population was 132,142. In 2017, Forbes magazine ranked Bismarck as the seventh fastest-growing small city in the United States. Bismarck was founded by European Americans in 1872 on the east bank of the Missouri River. It has been North Dakota's capital city since 1889, when the state was created from the Dakota Territory and admitted to the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$73,075 to $119,585
Bismarck, North Dakota area prices
were up 0.8% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020