eCommerce Customer Support Manager jobs in Danbury, CT

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Danbury, CT-Garage-Visual Assistant Manager
  • Danbury, CT-Visual Assistant Manager
  • Danbury, CT FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top employers for Young people 2020! Be part of our team! We are currently looking for an Assistant Manager.

    The Assistant Manager reports to the Store Manager and participates in all the essential duties which contribute to the efficient and profitable operation of the store, in accordance with the Company policies and procedures.

    The Assistant Manager provides support to the Store Manager in overseeing the employees and assumes responsibility for the total store operation in the Manager’s absence. He/She leads by example in providing exceptional customer service and demonstrating brand selling skills in order to maximize sales and optimize the customer experience in the store.

    The Assistant Manager ensures that all elements of the Groupe Dynamite brand image and visual presentation requirements are understood and adhered to by the team.

    Qualifications & competencies

    • 1 year retail experience;
    • 1 year management experience;
    • High school diploma;
    • Highly goal-oriented;
    • Dynamic and driven;
    • Team player;
    • Client-focused;
    • Strong communication and coaching skills;
    • Ability to organize, prioritize, delegate and follow-up;
    • Ability to resolve problems;
    • Computer literate (Microsoft Office).

    We are committed to employment equity. Only retained candidates will be contacted for an interview .

    Experience

    Required
    • 1 year(s): Retail
    • 1 year(s): Management
  • Just Posted

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Pharmacovigilance Manager - Clinical Support
  • BI Pharmaceuticals, Inc.
  • Ridgefield, CT FULL_TIME
  • Responsible for implementing and maintaining global reporting practices for clinical adverse events, including, data collection and delivery, reconciliation and medical terminology coding for all prog...
  • 30 Days Ago

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Travel Physical Therapist - $2,096 per week
  • Healthcare Support
  • Danbury, CT FULL_TIME
  • Healthcare Support is seeking a travel Physical Therapist for a travel job in Danbury, Connecticut.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 03/18/2024D...
  • 11 Days Ago

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Customer Service Manager
  • Stockwell Agency LLC
  • Newtown, CT FULL_TIME
  • Benefits: Simple IRA Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Pay Professional Development Job Stabilit...
  • 8 Days Ago

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Customer Service Manager
  • W3Global Inc
  • Bethel, CT FULL_TIME
  • Customer Service Manager leads and provides direction to the Customer Service team and oversees the day-to-day customer service activities across North America including: In-depth knowledge of Custome...
  • 1 Month Ago

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Customer Service Representative / Manager Trainee
  • Superior Cleaners and Tailors Inc.
  • Newtown, CT PART_TIME,FULL_TIME
  • Superior Cleaners and Tailors is a full service dry cleaning and laundry business. We are family owned and operated and have been in business for over 50 years with 8 convenient store locations.We are...
  • 30 Days Ago

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0 eCommerce Customer Support Manager jobs found in Danbury, CT area

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Customer Success Manager
  • Fonn Group
  • New City, NY
  • We seek a highly skilled and motivated Customer Success Manager (CSM) with Linux and cloud computing expertise to join o...
  • 4/24/2024 12:00:00 AM

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Customer Success Manager
  • OperationsInc
  • Norwalk, CT
  • We’re OperationsInc., one of the largest Human Resources Consulting firms in the U.S., headquartered in Norwalk, CT. We ...
  • 4/23/2024 12:00:00 AM

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Customer Service Agent
  • Herzog Contracting Corp.
  • New Haven, CT
  • location Herzog companies was founded in 1969 by William E. Herzog as a heavy/highway construction contractor in the Mid...
  • 4/22/2024 12:00:00 AM

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Project Engineer I
  • Ampcus Incorporated
  • White Plains, NY
  • Project Overview The Project Engineer I supports the Customer Project Delivery department in achieving the Business Unit...
  • 4/22/2024 12:00:00 AM

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Customer Service Specialist
  • Big Y
  • Guilford, CT
  • Job DescriptionExceed our customers' evolving expectations by providing and ensuring a positive customer experience thro...
  • 4/22/2024 12:00:00 AM

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Customer Service Manager
  • Design Within Reach
  • Stamford, CT
  • **Privacy Preference Center** ** Manage Consent Preferences** Always Active **Privacy Preference Center** ** Manage Cons...
  • 4/21/2024 12:00:00 AM

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Customer Experience Manager
  • THE SHADE STORE
  • Port Chester, NY
  • Job Details Job Location Port Chester NY - Port Chester, NY Description ABOUT THE SHADE STORE At The Shade Store, we hav...
  • 4/21/2024 12:00:00 AM

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Associate Project Engineer
  • LanceSoft
  • White Plains, NY
  • Job details: Job Title: Associate Project Engineer Location: White Plains, NY Duration: 12 Months Project Overview: The ...
  • 4/21/2024 12:00:00 AM

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$82,617 to $135,197
Danbury, Connecticut area prices
were up 1.7% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020