eCommerce Customer Support Manager jobs in Fort Myers, FL

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Naples, FL PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

    This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

    Who we are:

    Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.

    Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance.

    We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!

    Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories.

  • 25 Days Ago

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Port Charlotte, FL FULL_TIME
  • Join Our Team Today! For a limited time, we are offering $1000 sign-on bonuses! Looking to kickstart a career in technical services? Do you value independence in planning out your workday? Hoping to f...
  • 10 Days Ago

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RN Case Manager
  • Healthcare Support
  • Port Charlotte, FL CONTRACTOR
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Port Charlotte, Florida. Benefits of this RN Case Manager with HealthCare Support: Immediate ...
  • 15 Days Ago

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Customer Service Representative
  • Healthcare Support Staffing
  • Springs, FL FULL_TIME
  • Company DescriptionHealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare profe...
  • 1 Month Ago

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Revenue Cycle Customer Service Rep - Hybrid
  • Healthcare Support Staffing, Inc
  • Fort Myers, FL OTHER
  • Hybrid Revenue Cycle Customer Service Representative HealthCare Support is actively seeking a Hybrid Revenue Cycle Customer Service Representative with one of largest comprehensive primary care practi...
  • 6 Days Ago

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RN Case Manager
  • Healthcare Support Staffing, Inc
  • Port Charlotte, FL OTHER
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Port Charlotte, Florida. Benefits of this RN Case Manager with HealthCare Support: Immediate ...
  • 15 Days Ago

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0 eCommerce Customer Support Manager jobs found in Fort Myers, FL area

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Plant Manager
  • Preferred Materials, Inc
  • Fort Myers, FL
  • Preferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concre...
  • 4/26/2024 12:00:00 AM

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Automotive Customer Service Associate (Bilingual)
  • Pull-A-Part
  • Fort Myers, FL
  • Job Type Full-time Description "When your car doesn't work, your life doesn't work!" That's our motto here at U-Pull-&-P...
  • 4/26/2024 12:00:00 AM

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Sales Representative
  • Confidential
  • Fort Myers, FL
  • Job Description Job Description Growing chemical manufacturer is looking for a sales representative to add to their team...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative-Property Management
  • Alliant Property Management
  • Fort Myers, FL
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
  • 4/23/2024 12:00:00 AM

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Summer 2024 Management Trainee Intern RSW Airport
  • Enterprise Holdings
  • Fort Myers, FL
  • Overview: If youre looking to hit the ground running, the Enterprise Management Internship will help you build valuable ...
  • 4/23/2024 12:00:00 AM

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HVAC Customer Service Representative
  • AIR EXPRESS HVAC LLC
  • Fort Myers, FL
  • Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Su...
  • 4/23/2024 12:00:00 AM

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Account Representative
  • PrideStaff - Fort Myers
  • Fort Myers, FL
  • Job Description Job Description PrideStaff is hiring for an Account Representative for a busy client in the Fort Myers, ...
  • 4/23/2024 12:00:00 AM

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Family Support Services Specialist (7245)
  • Lutheran Services Florida
  • Fort Myers, FL
  • Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibr...
  • 4/18/2024 12:00:00 AM

Fort Myers or Ft. Myers, is the county seat and commercial center of Lee County, Florida, United States. It has grown rapidly in recent years. As of the 2010 census, the city population was 62,298 and in 2017 was estimated at 79,943. Fort Myers is a gateway to the Southwest Florida region and a major tourist destination within Florida. The winter estates of Thomas Edison ("Seminole Lodge") and Henry Ford ("The Mangoes") are major attractions. The city is named after Colonel Abraham Myers....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$70,236 to $114,936
Fort Myers, Florida area prices
were up 1.5% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020