eCommerce Customer Support Manager jobs in Hopkinsville, KY

Description

Responsible for the day to day shipping and receiving duties, including freight company relations and warehouse operations.

Essential Responsibilities:

• Receive shipment, confirm shipment is accurate.
• Distribute received shipment to warehouse or appropriate Department.
• Receipt invoice for Inventory purposes.
• Pick, stock and restock inventory.
• Shipment of all packages via UPS, Fed EX and all other applicable methods.
• Ensure quality control procedures are followed.
• Assist in housekeeping duties including recycling materials, collecting & disposing of trash.
• Assist in inventory functions including cycle counts, physical inventories, and warehouse organization.
• Interact with freight companies to provide the best freight solutions for the business.
• Process applicable paperwork including freight bills, packing slips, and bill of ladings.
• This position will also have responsibilities with CORES and warranty.
• Assistance on making parts delivers.

Requirements

Competencies:

• Interpersonal Skills - Effectively communicating, building rapport and relating well to all kinds of people.
• Teamwork - Working effectively and productively with others.
• Personal Effectiveness - Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions.
• Goal Orientation - Energetically focusing efforts on meeting a goal, mission or objective.
• Flexibility - Agility in adapting to change.
• Planning/Organizing - Utilizing logical, systematic and orderly procedures to meet objectives.
• Analytical Problem Solving - Anticipating, analyzing, diagnosing, and resolving problems
• Continuous Learning - Taking initiative in learning and implementing new concepts, technologies and/or methods.

Qualifications:

Individual should know how to operate a fork lift or a strong ability to learn, have basic knowledge of computers, poses excellent organizational and communication skills.

Individual must comply with the Palmer Road Map.

Certificates, Licenses, Registrations

Individual should poses a high school diploma or its equivalent.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sufficient manual dexterity to operate standard departmental equipment for example, operates a PC, pallet jack, fort lift etc.
• Ability to climb ladders, stairs, stands, and walk for long periods of time.
• Operate motor vehicles
• Lift up to 50 pounds.
• Other duties as required

Working Conditions are normal for a manufacturing environment. Machinery and tool operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and gloves. Loose fitting clothes and

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.

Position Benefits and Compensation Package

This is a full time position. It includes Health Insurance, a 401K Retirement Program, Vacation, Employee Assistance Program, a Clean Smoke and Drug Free Environment and Other Benefits.

About Palmer Trucks

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 600 individuals. With more than 32 million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week.

We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value - personalized for you.

Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year, and are what have kept us On the Road Since 1965.

Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.