eCommerce Customer Support Manager jobs in Kingsport, TN

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Office Manager
  • Pathways Health and Community Support, LLC.
  • Abingdon, VA FULL_TIME
  • Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you.

    Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

    Responsibilities

    • Answer and direct phone calls
    • Organize and schedule appointments
    • Plan meetings and take detailed minutes
    • Write and distribute email, correspondence memos, letters, faxes and forms
    • Assist in the preparation of regularly scheduled reports
    • Develop and maintain a filing system
    • Update and maintain office policies and procedures
    • Order office supplies and research new deals and suppliers
    • Maintain contact lists
    • Book travel arrangements


    What we offer:

    Full Time Employees:

    • Paid vacation days that increase with tenure
    • Separate sick leave that rolls over each year
    • 10 Paid holidays!
    • Medical, Dental, Vision benefit plan options

    All Employees:

    • 401K
    • Free licensure supervision
    • Pet Insurance
    • Employee Assistance program
    • Perks @Pathways - national discounts on shopping, travel, Verizon, and entertainment
    • Mileage reimbursement
    • Cellphone stipend
    • DailyPay- Access to your daily earnings without waiting for payday

    If you're #readytowork we are #readytohire!

    Not the job you’re looking for?

    Pathways has a variety of positions in various locations; please go to https://www.pathways.com/working-at-pathways

    To Learn More About Us:

    Pathways @ http://www.pathways.com/mission-vision-and-values/

    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

  • 9 Days Ago

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Intuit Customer Support Representative
  • Foundever
  • Avawam, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago

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Intuit Customer Support Associate
  • Foundever
  • Krypton, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago

F
Customer Support Representative
  • Foundever
  • Hazard, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago

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Customer Support Associate
  • Foundever
  • Buckhorn, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago

F
Intuit Customer Support Associate
  • Foundever
  • Thousandsticks, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 2 Days Ago

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0 eCommerce Customer Support Manager jobs found in Kingsport, TN area

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Retail Customer Service Specialist (Temp/PT/FT)
  • Dick's Sporting Goods
  • Kingsport, TN
  • Ready to take your passion for sports to the next level? As a Retail Customer Service Specialist you will: Greet everyon...
  • 4/18/2024 12:00:00 AM

D
Customer Service Assistant
  • D.R. Horton, Inc.
  • Kingsport, TN
  • D. R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New...
  • 4/18/2024 12:00:00 AM

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CSR - Customer Service Advocate - $17.00 Starting Pay
  • Advance Call Center Technologies
  • Kingsport, TN
  • Job Description Job Description Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals ...
  • 4/18/2024 12:00:00 AM

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Sales Associate - Part Time
  • belk
  • Johnson City, TN
  • At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • Community Choice Financial Family of Brands
  • Kingsport, TN
  • Overview: As a Customer Service Representative (“CSR”), you will use your love for business, people, and the community c...
  • 4/16/2024 12:00:00 AM

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Service Advisor/ASM
  • Hudson Automotive Group
  • Kingsport, TN
  • Job Details Job Location Honda Kingsport - Kingsport, TN Job Shift Day Description $80k-$100k+ Yearly Earning Potential ...
  • 4/16/2024 12:00:00 AM

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PT- Customer Experience Manager
  • Michaels Stores, Inc.
  • Bristol, TN
  • Store - BRISTOL, TN Deliver a customer centric shopping experience by managing and delivering effective front-end operat...
  • 4/14/2024 12:00:00 AM

B
Patient Care Coordinator
  • BELTOPIA LLC
  • Kingsport, TN
  • Job Description Job Description Patient Care Coordinator At Beltone, we believe the best way to offer our patients premi...
  • 4/14/2024 12:00:00 AM

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$66,034 to $108,059
Kingsport, Tennessee area prices
were up 1.3% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020