eCommerce Customer Support Manager jobs in Lorain, OH

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Construction Manager
  • Construction Support Solutions
  • Avon, OH FULL_TIME
    • Must have 5 YEARS of Construction Management Experience on site.
    • Must be willing to relocate.
    • Must be a U.S. Citizen
    • We welcome retirees and veterans.

    Responsibilities include:

    • Knowledge of construction practices and techniques, including experience in proper installation methods of construction materials
    • Understanding construction procedures, including the ability to understand different project scheduling software, specifically Critical Path Method (CPM)
    • Great communication skills
    • Experience in conducting inspections to resolve problems on construction projects.
    • Ability to inspect materials, workmanship, and construction and installation of various systems, and experience in the actual inspection of construction materials, workmanship, and installation of systems.
    • Tracking submittals, RFI's and other construction documentation
    • Ability to interpret Engineering and Architectural plans and specifications.
    • Documentation and Contract Controls
    • Understand various project delivery methods (Design/Build)
    • Observe/Review/Report.

    Job Type: Full-time

    Pay: $56,390.91 - $72,685.69 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Health insurance
    • Paid time off
    • Professional development assistance

    Experience level:

    • 5 years

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Weekends as needed

    Application Question(s):

    • U.S. citizen is a must.

    Education:

    • Bachelor's (Preferred)

    Experience:

    • construction management: 5 years (Required)

    License/Certification:

    • Driver's License (Required)
    • OSHA 30 (Preferred)

    Shift availability:

    • Day Shift (Preferred)
    • Night Shift (Preferred)
    • Overnight Shift (Preferred)

    Ability to Commute:

    • Avon Lake, OH (Required)

    Ability to Relocate:

    • Avon Lake, OH: Relocate before starting work (Required)

    Work Location: In person

  • Just Posted

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Software - Customer Support Specialist
  • SC Strategic Solutions
  • Norwalk, OH FULL_TIME
  • POSITION SUMMARY: SC Strategic Solutions is an established software company looking for an individual to join our existing team of highly skilled and successful professionals. We are very interested i...
  • Just Posted

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Travel Nurse RN - Med Surg - $2,098 per week
  • Healthcare Support
  • Lorain, OH FULL_TIME
  • Healthcare Support is seeking a travel nurse RN Med Surg for a travel nursing job in Lorain, Ohio.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 03/11/2024Duration: 13 week...
  • 4 Days Ago

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Travel Cardiac Sonographer - $3,042 per week
  • Healthcare Support
  • Lorain, OH FULL_TIME
  • Healthcare Support is seeking a travel Cardiac Sonographer for a travel job in Lorain, Ohio.Job Description & RequirementsSpecialty: Cardiac SonographerDiscipline: Allied Health ProfessionalStart Date...
  • 11 Days Ago

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Customer Service Manager
  • Confidential
  • Bucyrus, OH FULL_TIME
  • Requirements · Bachelor’s Degree in related field AND 2-4 years of job-specific and related experience in manufacturing sales and marketing OR; · Associate Degree (AS) in related field AND 4-5 years o...
  • 11 Days Ago

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Child Support Case Manager Supervisor
  • Crawford County Job and Family Services
  • Bucyrus, OH FULL_TIME
  • Join our team of child support specialists as a Child Support Enforcement Case Manager Supervisor. We need individuals who want to serve our community by supporting the families who live here. Child s...
  • 26 Days Ago

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0 eCommerce Customer Support Manager jobs found in Lorain, OH area

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Sales and Design Consultant
  • Edelman Home
  • Westlake, OH
  • You will be responsible for maintaining and acquiring business relationships with architects, interior designers, contra...
  • 4/26/2024 12:00:00 AM

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Field Technical Service Specialist
  • Welbilt
  • Cleveland, OH
  • Job Description We are Garland! We design, manufacture and supply best-in-class commercial ovens, ranges, grills and cou...
  • 4/24/2024 12:00:00 AM

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Drive-Thru Director
  • Chick-fil-A
  • Cleveland, OH
  • At Chick-fil-A, we are always searching for people who seek to "faithfully steward" their responsibilities by "having a ...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Gunton Corporation
  • Cleveland, OH
  • Customer Service Representative Description **$16-$20 per hour based on experience!** Support customer satisfaction, gro...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Struers ApS
  • Westlake, OH
  • ** Customer Service Representative** **Job Category****:** Customer Support **Requisition Number****:** CUSTO012359 Show...
  • 4/23/2024 12:00:00 AM

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Customer Service Department Manager
  • Petittigardencenter
  • Avon, OH
  • ** Customer Service Department Manager** **Job Category****:** Petitti Retail **Requisition Number****:** CUSTO001402 Sh...
  • 4/23/2024 12:00:00 AM

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Customer Success Manager
  • Neograf Solutions Llc
  • Lakewood, OH
  • NeoGraf has been the world leader in the industry for more than 140 years, developing the most comprehensive graphite so...
  • 4/22/2024 12:00:00 AM

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Sales Associate
  • HOT TOPIC
  • Fairlawn, OH
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 4/22/2024 12:00:00 AM

Lorain /ləˈreɪn/ is a city in Lorain County, Ohio, United States. The municipality is located in northeastern Ohio on Lake Erie, at the mouth of the Black River, approximately 30 miles west of Cleveland. As of the 2010 census, the city had a total population of 64,097, making it Ohio's tenth largest city, the third largest in Greater Cleveland, and the largest in Lorain County by population. The city is notable for its deindustrialized economy, formerly being home to the American Ship Building Company Lorain Yard, Ford Motor Company Lorain Assembly Plant, and United States Steel Corporation's...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$73,012 to $119,479
Lorain, Ohio area prices
were up 1.3% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020