eCommerce Customer Support Manager jobs in Paramus, NJ

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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DataCenter Manager
  • IT Customer Service - POST
  • Monroe, NY CONTRACTOR
  • Job Description: Data Center Manager

    Location: Monroe, NY

    Job Summary:

    • Oversee full rack and stack operations, including the installation and configuration of servers and infrastructure within the data center environment.
    • Manage the onboarding process for new servers and infrastructure components, ensuring efficient deployment and integration into existing systems.
    • Coordinate power management activities within the data center, including capacity planning, monitoring, and optimization to maintain reliable operations.
    • Implement and enforce best practices for data center operations, ensuring compliance with industry standards and regulations.
    • Develop and maintain documentation for all data center processes, procedures, and configurations to facilitate efficient management and troubleshooting.
    • Collaborate with cross-functional teams to support the design, implementation, and maintenance of data center infrastructure solutions.
    • Monitor and analyze data center performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and reliability.
    • Lead and mentor data center staff, providing guidance and support to ensure the successful execution of operational tasks and projects.

    Job Type: Contract

    Salary: $60.00 - $65.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance

    Experience level:

    • 10 years

    Schedule:

    • 8 hour shift

    Experience:

    • DataCenter Operations: 5 years (Required)
    • IT infrastructure: 5 years (Required)

    Ability to Relocate:

    • Monroe, NY 10950: Relocate before starting work (Required)

    Work Location: In person

  • 26 Days Ago

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eCommerce Manager, Amazon
  • The Connors Group, Inc.
  • Mahwah, NJ FULL_TIME
  • Job Details Position: Manager, Amazon & 3P Reports to: Vice-President, eCommerce & Digital Product Hiring Entity: TBD The Manager, Amazon and 3P will have direct accountability for managing and drivin...
  • 7 Days Ago

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eCommerce Account Manager
  • Hudson Technologies Inc
  • Woodcliff Lake, NJ FULL_TIME
  • eCommerce Account Manager Position OverviewThe eCommerce Account Manager is responsible the online sales of the brand, through efficient management and satisfaction of our existing and potential new c...
  • 1 Month Ago

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eCommerce Customer Service and Operations Specialist
  • iLABS (Innovation Labs) Inc. and Affiliated Companies
  • Mahwah, NJ FULL_TIME
  • Who We Are For this role, you will be a part of The Beauty Bank, a shared services company serving multiple companies in a variety of industries. Job Summary The eCommerce Customer Service and Operati...
  • 1 Month Ago

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Sr. Manager, Learning & Quality, Ring Technical Customer Support
  • Amazon
  • Florida, NY FULL_TIME
  • DESCRIPTIONAmazon is seeking a Senior Manager, Learning & Quality to support the Ring Contact Center (CS) organization. This position will 1) Lead the creation and management of the strategic planning...
  • 8 Days Ago

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Customer Support Associate
  • At Home
  • Nanuet, NY PART_TIME
  • $15.00/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete othe...
  • 1 Month Ago

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0 eCommerce Customer Support Manager jobs found in Paramus, NJ area

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Customer Service Manager
  • Marc Fisher Footwear
  • New York, NY
  • We are seeking an experienced, highly motivated, hands on Customer Service Manager to provide excellent customer service...
  • 4/18/2024 12:00:00 AM

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CUSTOMER SERVICE MANAGER
  • VALLI & VALLI USA INC
  • New York, NY
  • Job Description Job Description Job description Company Background Valli & Valli USA, a wholly-owned subsidiary of ASSA ...
  • 4/18/2024 12:00:00 AM

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Customer Service Manager
  • Marc Fisher Footwear
  • New York, NY
  • We are seeking an experienced, highly motivated, hands on Customer Service Manager to provide excellent customer service...
  • 4/18/2024 12:00:00 AM

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Travel Agency Customer Service Manager
  • Sienna Charles
  • New York, NY
  • Sienna Charles, the premier luxury lifestyle company featured in magazines such asForbes is looking for a Travel Agency ...
  • 4/18/2024 12:00:00 AM

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Customer Service Manager
  • Wellington Executive Search
  • Piscataway, NJ
  • Our client is a manufacturer of products and services and equipment used by the pharmaceutical industry. We are looking ...
  • 4/17/2024 12:00:00 AM

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Customer Service Manager
  • Rentex Audio Visual & Computer Rentals
  • Secaucus, NJ
  • Job Description Job Description Do you want great benefits, great pay, and an opportunity for advancement with a company...
  • 4/17/2024 12:00:00 AM

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Travel Agency Customer Service Manager
  • Sienna Charles
  • New York, NY
  • Sienna Charles, the premier luxury lifestyle company featured in magazines such as Forbes is looking for a Travel Agency...
  • 4/17/2024 12:00:00 AM

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Customer Service Manager
  • Spectrum Staffing Services/HRStaffers Inc.
  • Bridgewater, NJ
  • RESPONSIBILITIES Set standards across the team and lead a customer centric approach Lead the team as one integrated team...
  • 4/15/2024 12:00:00 AM

Paramus (/pəˈræməs/ pə-RAM-əs) is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,342.. A suburb of New York City, Paramus is located 15 to 20 miles (24 to 32 km) northwest of Midtown Manhattan and approximately 8 miles (13 km) west of Upper Manhattan. The Wall Street Journal characterized Paramus as "quintessentially suburban".[21] Paramus was incorporated as a borough by an act of the New Jersey Legislature on March 2, 1922, and ratified by a referendum held on April 4, 1922, that passed by a vote of 238 to 10.[22][2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$86,444 to $141,459
Paramus, New Jersey area prices
were up 1.5% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020