eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Healthcare Support is seeking a travel nurse RN Dialysis for a travel nursing job in Rohnert Park, California.
Job Description & Requirements• Up to $500 travel reimbursement paid out first check• Overtime and Loyalty bonuses • License and certification reimbursements • Immediate enrollment in health insurance
1 year of Dialysis experience CA RN license BLS/CPR required
About Healthcare SupportHealthCare Support has developed a reputation as one of the country’s top healthcare employment partners.
HealthCare Support is a trusted partner to many of the nation’s top healthcare organizations, providing national healthcare and medical recruiting services with the highest degree of success. Our specific focus is in healthcare recruiting and we have developed an industry-leading approach that places the top healthcare professionals with the top companies.
About the Company:
Healthcare Support
HealthCare Support is a national niche recruitment firm that has a singular focus - placing top talent in the dynamic healthcare industry. We place administrative to executive level professionals in the clinical and non-clinical healthcare arena. Servicing local providers to national organizations our delivery model is tailored to meet our client;s unique needs. We developed an innovative approach that offers unmatched value-added service capabilities. At HealthCare Support our name says it all - we specialize in healthcare and provide full-cycle support to our clients and talent.
Company Size:
100 to 499 employees
Industry:
Staffing/Employment Agencies
Founded:
2002
Clear All
0 eCommerce Customer Support Manager jobs found in Petaluma, CA area