eCommerce Customer Support Manager jobs in Portland, ME

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

S
eCommerce Manager
  • Shaw's
  • Falmouth, ME FULL_TIME
  • A Day in the Life:

    As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other’s contributions, and support your team’s growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!

    What you bring to the table:

    • You are 18 years of age or older.
    • You have prior experience leading others.
    • You have or are willing to obtain certifications as required.
    • You have willingness to learn, adapt, and seek new skills & experiences.
    • A history of ensuring your customers have a seamless shopping experience.
    • You use your time and resources efficiently and effectively.
    • You act with integrity, pride, and passion day in and day out.
    • For Bakery : You bring 1 year or more of experience as a Baker.
    • For Meat : You have knowledge of and ability to process different cuts of meat, as well as previous experience working in a meat department and with various tools (grinders, saws, and other meat processing tools).

    Why you will choose us:

    Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

    We also provide a variety of benefits including:

    • Diverse & Inclusive Work Culture
    • Competitive Wages
    • Bonus Eligible, where applicable
    • Flexible work schedules
    • Associate discounts
    • Leaders invested in your training, career growth & development.
    • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
    • Vacation / Paid Time Off

    Our Values

    • We put people first.
    • We are customer driven.
    • We value different perspectives.
    • We raise the bar.
    • We act as owners.
    • We are one team.
    • We build belonging.
    • We are committed to a healthy future.
  • 2 Months Ago

S
eCommerce Manager-Shaw's Supermarket
  • Shaws - Main
  • Falmouth, ME FULL_TIME
  • Purpose Manage in-person all aspects of the store’s eCommerce operations and ensure proper procedures, processes, and food safety practices are followed. This includes coaching a team of approximately...
  • 12 Days Ago

L
Community Case Manager-Lewiston
  • LIVING INNOVATIONS SUPPORT SERVICES LLC
  • Lewiston, ME OTHER
  • Job Details Job Location: Lewiston Office - Lewiston, ME Salary Range: Undisclosed DescriptionLiving Innovations provides support to people with disabilities to have a good life at home and in the com...
  • 15 Days Ago

R
Breakfast Server
  • Residential Community Manager
  • Portland, ME PART_TIME
  • Calling all Restaurant Rockstars! The Hilton Garden Inn Portland Airport is now hiring for a Breakfast Server Part Time. Must be detail oriented, able to work on own and in a team, and must have good ...
  • 11 Days Ago

V
Customer Support Representative
  • VETRO FiberMap
  • Portland, ME FULL_TIME
  • Customer Support Representative Are you passionate about helping customers and colleagues? Do you also enjoy solving complex data and technical problems? Would you be excited to support smooth adoptio...
  • 2 Days Ago

C
Customer Support Consultant III
  • Cigniti Technologies Inc
  • Westbrook, ME FULL_TIME
  • Job DetailsRequisition Title: Customer Support Consultant IIILocation: Westbrook, MEDuration: 12 monthsIdeally in the office at least Tuesday-Thursday 9am-5pm ET, for right candidate we can be flexibl...
  • 26 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 eCommerce Customer Support Manager jobs found in Portland, ME area

W
Greeter
  • Walmart
  • Falmouth, ME
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/26/2024 12:00:00 AM

A
Relationship Specialist
  • AFC Automotive Finance Corporation
  • Portland, ME
  • Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30...
  • 4/25/2024 12:00:00 AM

F
Operations Manager
  • Floor & Decor
  • Portland, ME
  • PURPOSE This position is responsible for all aspects of store operations, which include providing an exceptional shoppin...
  • 4/25/2024 12:00:00 AM

C
Senior Manager, Global Customer Support
  • Cornerstone onDemand
  • Portland, ME
  • **Job Title: Senior Manager, Global Customer Support** **Job Description:** The Senior Manager, Global Customer Support ...
  • 4/25/2024 12:00:00 AM

M
Care Team Patient Services Representative - (Multiple locations) - $1,000 sign on bonus!
  • Martin's Point Health Care
  • Scarborough, ME
  • Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to t...
  • 4/24/2024 12:00:00 AM

M
Power Systems Service Supervisor
  • Milton Cat
  • Scarborough, ME
  • Power Systems Service SupervisorJob LocationsUS-ME-ScarboroughID2024-5122CategoryService / TechnicianTypeFull-Time (FT)O...
  • 4/24/2024 12:00:00 AM

I
Customer Experience Manager - Kids
  • Indigo Books & Music Inc.
  • Scarborough, ME
  • **Customer Experience Manager - Kids** **Full-time | Scarborough, ON** **Company Description** Dedicated to telling stor...
  • 4/22/2024 12:00:00 AM

I
TeleSales Representative - Remote
  • InsuraTec Services Group
  • Portland, ME
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/22/2024 12:00:00 AM

Portland is a city in the U.S. state of Maine, with a population of 67,067 as of 2017. The Greater Portland metropolitan area is home to over half a million people, more than one-third of Maine's total population, making it the most populous metro in northern New England (an area comprising the states of Maine, New Hampshire, and Vermont). Portland is Maine's economic center, with an economy that relies on the service sector and tourism. The Old Port district is known for its 19th-century architecture and nightlife. Marine industry still plays an important role in the city's economy, with an a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$74,213 to $121,444
Portland, Maine area prices
were up 1.6% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020