eCommerce Customer Support Manager jobs in Richland, WA

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Patient Financial Counselor - Kadlec Customer Support
  • Kadlec
  • Richland, WA OTHER
  • Description

    Under the direction of the Coordinator of Financial Counseling and Private Pay Balance follow up, consistently maintains compliance with department and payer regulations and requirements to ensure the facility optimum reimbursement for Medicaid payers, assists patient with on line forms and applications for Medicaid eligibility and Financial assistance; collects deposits prior to or at the time of patient registration, and performs related duties as assigned.

    Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

    Required qualifications:

    • 1-year General office experience which includes public interaction.

    • Bi-lingual Speaker (Spanish)

    Preferred qualifications:

    • Medical insurance experience.

    Why Join Providence?

    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

    About Providence

    At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

    The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

    Check out our benefits page for more information about our Benefits and Rewards.

    About the Team

    Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.

    Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs.

    Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

    Requsition ID: 251680
    Company: Kadlec Jobs
    Job Category: Patient Financial Services
    Job Function: Revenue Cycle
    Job Schedule: Full time
    Job Shift: Day
    Career Track: Admin Support
    Department: 3010 KADLEC CUSTOMER SUPPORT
    Address: WA Richland 891 Northgate Dr
    Work Location: Kadlec CBC Health Science Cntr-Richland
    Pay Range: $20.50 - $31.99
    The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

    Check out our benefits page for more information about our Benefits and Rewards.

  • 1 Month Ago

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Waste Groundwater Program Support. Assistant Manager (B030)
  • Cameo Consulting Group, LLC
  • Richland, WA FULL_TIME
  • Cameo Consulting Group, LLC, a management consulting practice based out of Alexandria, VA, is seeking a qualified and available Assistant Manager to support a potential Federal client onsite in Richla...
  • 10 Days Ago

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ECD Technical Support Assistant Manager (B029)
  • Cameo Consulting Group, LLC
  • Richland, WA FULL_TIME
  • Cameo Consulting Group, LLC, a management consulting practice based out of Alexandria, VA, is seeking a qualified and available Assistant Manager to support a potential Federal client onsite in Richla...
  • 13 Days Ago

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Project Manager - Hanford Site Technical Support [1.12A]
  • ProSidian Consulting, LLC
  • Richland, WA FULL_TIME
  • Company DescriptionProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challengi...
  • Just Posted

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RN - Surgical Unit
  • Rayyan Support Services
  • Richland, WA FULL_TIME
  • Located in sunny Tri-Cities, Washington, we are the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. We a...
  • 1 Month Ago

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Building Operations & Maintenance Manager - Hanford Site Technical Support
  • ProSidian Consulting, LLC
  • Richland, WA FULL_TIME
  • Company DescriptionProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challengi...
  • Just Posted

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0 eCommerce Customer Support Manager jobs found in Richland, WA area

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Richland, WA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Richland, WA
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/17/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Richland, WA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/17/2024 12:00:00 AM

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PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • Richland, WA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/17/2024 12:00:00 AM

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Management Trainee Summer Intern
  • Enterprise Holdings
  • Kennewick, WA
  • Overview: If youre looking to hit the ground running, the Enterprise Management Internship will help you build valuable ...
  • 3/16/2024 12:00:00 AM

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Patient Services Specialist I
  • Tri-Cities Community Health
  • Pasco, WA
  • Under the direct supervision of the Customer Service Manager, the Patient Service Specialist (PSS 1) provides exceptiona...
  • 3/16/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Richland, WA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/15/2024 12:00:00 AM

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Customer Service Manager - Call Center Manager Relocation Assistance
  • Basin Disposal Inc.
  • Pasco, WA
  • Job Description Job Description Job Description: The Customer Service Manager manages the daily operations of the custom...
  • 3/14/2024 12:00:00 AM

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$78,907 to $129,130
Richland, Washington area prices
were up 2.9% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020