eCommerce Customer Support Manager jobs in South Bend, IN

eCommerce Customer Support Manager manages a team of service representatives that respond to customer inquiries via live chat. Ensures that service standards are established and attained. Being a eCommerce Customer Support Manager responds to and resolves escalated issues. Monitors and analyzes service activity data and utilizes findings to develop training and service improvement resources. Additionally, eCommerce Customer Support Manager coaches team members on best practices for responding to inquiries. Reports customer feedback, trends, and issues to stakeholders and collaborates to recommend solutions or suggest changes to website, products, or services. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The eCommerce Customer Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a eCommerce Customer Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Case Manager
  • Pathways Health and Community Support, LLC.
  • South Bend, IN FULL_TIME
  • Description


    About your Role:

    As a Case manager, you will work with children, youth and their families involved in the Child Welfare system. You will provide support, education, and community resource links to necessary services. Meeting with the children and their families in the foster or family homes, you will provide supervised visitation, transportation when needed, parenting and life skill training, substance abuse, budgeting, meal planning, housing, and employment education and assistance. You will work a flexible schedule to suit your life and the needs of your client, and be available for after hour calls to address crisis situations. You are supported in your work through weekly supervision, trainings, and staff meetings with fellow office team members.


    Perks of this role:

    • Competitive pay starting at $33,000-$45,000/annually (based on education, experience, and weekly client hours)
    • Flexible schedule


    Does the following apply to you?


    At least one (1) of the following:


    • High School Diploma or equivalent or Associate’s Degree AND a minimum of four (4) years of full-time casework experience working with children and families focused on the protection and care of a child; OR
    • Bachelor’s Degree; OR
    • Master’s Degree

    AND

    • Valid driver’s license in good standing and active vehicle insurance


    What we offer:


    Full Time Employees:


    • Paid vacation days that increase with tenure
    • Separate sick leave that rolls over each year
    • up to 10 Paid holidays*
    • Medical, Dental, Vision benefit plan options
    • DailyPay- Access to your daily earnings without waiting for payday*
    • Training, Development and Continuing Education Credits for licensure requirements

    All Employees:

    • 401K
    • Free licensure supervision
    • Pet Insurance
    • Employee Assistance program
    • Perks @Pathways - national discounts on shopping, travel, Verizon, and entertainment
    • Mileage reimbursement
    • Cellphone stipend


    If you're #readytowork we are #readytohire!


    • benefit option varies by State/County


    Not the job you’re looking for?


    Pathways has a variety of positions in various locations; please go to https://www.pathways.com/working-at-pathways


    To Learn More About Us:


    Pathways @ http://www.pathways.com/mission-vision-and-values/


    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

  • 2 Months Ago

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Ecommerce Channel Specialist
  • Mindful, LLC
  • South Bend, IN FULL_TIME
  • The Ecommerce Channel Specialist will be part of a dynamic team responsible for managing our brand's ecommerce channels. This includes creating and managing product listings, optimizing platform ads a...
  • 1 Month Ago

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Pharmacist
  • Healthcare Support Staffing, Inc
  • Mishawaka, IN OTHER
  • Pharmacist HealthCare Support is actively seeking a Pharmacist for a 13-week contract located in Mishawaka, Indiana. Benefits of this Pharmacist with HealthCare Support: Immediate enrollment in Health...
  • 17 Days Ago

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RN Hospice
  • Healthcare Support Staffing, Inc
  • Mishawaka, IN OTHER
  • RN Hospice HealthCare Support is actively seeking a RN Hospice for a 13-week contract located in Mishawaka, Indiana. Benefits of this RN Hospice with HealthCare Support: Immediate enrollment in Health...
  • 2 Days Ago

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RN-Hospice
  • Healthcare Support Staffing, Inc
  • Mishawaka, IN OTHER
  • RN-Hospice HealthCare Support is actively seeking a RN-Hospice for a 13-week contract located in Mishawaka, Indiana. Benefits of this RN-Hospice with HealthCare Support: Immediate enrollment in Health...
  • 11 Days Ago

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RN/LPN Quality Improvement Coordinator
  • Healthcare Support Staffing
  • South Bend, IN FULL_TIME
  • Company DescriptionHealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare profe...
  • 1 Month Ago

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0 eCommerce Customer Support Manager jobs found in South Bend, IN area

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Customer Service Representative (1st shift)
  • Worldwide Foam
  • Elkhart, IN
  • Job Title Customer Service Representative Reports To Customer Service Manager Summary The primary role of our Customer S...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Carpenter Co
  • Elkhart, IN
  • **Customer Service Representative** **Job Description** **Customer Service Representative** Carpenter Co. has a great op...
  • 4/21/2024 12:00:00 AM

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Locksmith Office Service Manager
  • The Flying Locksmith - South Bend
  • South Bend, IN
  • Job Description Job Description The Office Service Manager at The Flying Locksmiths is a critical role responsible for o...
  • 4/20/2024 12:00:00 AM

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Distribution Operations Customer Support Representative-Senior
  • American Electric Power Company, Inc.
  • South Bend, IN
  • 25-Feb-2022 **Distribution Operations Customer Support Representative-Senior** 32990BR South Bend, IN Energy/Utilities J...
  • 4/20/2024 12:00:00 AM

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Distribution Operations Customer Support Representative-Senior
  • American Electric Power Company, Inc.
  • Benton Harbor, MI
  • 25-Feb-2022 **Distribution Operations Customer Support Representative-Senior** 32991BR Benton Harbor, MI Energy/Utilitie...
  • 4/20/2024 12:00:00 AM

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Lead, Customer Service
  • SpartanNash Company
  • South Bend, IN
  • At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
  • 4/20/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores, Inc.
  • Benton Harbor, MI
  • Store - BENTON HARBOR, MI Deliver a customer centric shopping experience by managing and delivering effective front-end ...
  • 4/18/2024 12:00:00 AM

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Personal Shopper
  • Martin's Super Markets
  • Granger, IN
  • At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
  • 4/18/2024 12:00:00 AM

South Bend is a city in and the county seat of St. Joseph County, Indiana, United States, on the St. Joseph River near its southernmost bend, from which it derives its name. As of the 2010 census, the city had a total of 101,168 residents; its Metropolitan Statistical Area had a population of 318,586 and Combined Statistical Area of 721,296. It is the fourth-largest city in Indiana, serving as the economic and cultural hub of Northern Indiana. The highly ranked University of Notre Dame is located just to the north in unincorporated Notre Dame, Indiana and is an integral contributor to the reg...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Customer Support Manager jobs
$70,461 to $115,304
South Bend, Indiana area prices
were up 1.3% from a year ago

eCommerce Customer Support Manager in New Suffolk, NY
Based on our compensation data, the estimated salary potential for e-Commerce Customer Support Manager will increase 16 % over 5 years.
January 22, 2020