eCommerce Customer Support Manager jobs in Vineland, NJ

Peer Support Partner Position

Peer Support Partner is required to have a child with emotional, behavioral, or mental health challenges so that PSP can empathize with the family and educate them, and guide them through the System of Care.

Peer-to-Peer support will be provided in accordance with the needs of the families enrolled.

Maximum direct Peer support is provided during the initial weeks of ISP process(engagement and interim ISP)

Explanation of role and function of FSO to newly enrolled CMO families.

Ensure the family voice is incorporated into the ISP process.

Make sure that the family voice is incorporated into the ISP process through communication with Care Manager.

Listen to family needs and concerns from a peer perspective, offering suggestions for engagement in Care Management process.

Assist family in identifying and use natural support system and other community resources.

Encourage and refer families to attend peer group and other FSO activities throughout entire ISP process.

Make contact with Supportive level families.

This job description is intended to reflect the major responsibilities and duties of the job, but not intended to reflect other duties or responsibilities which may be assigned from time to time.

Other General Requirements:

Peer Support Partner must have a high school diploma, a valid Driver’s License and means of transportation which is a requirement of this position.

Professional positive attitude, vision, intuitiveness, trustworthiness, excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social-responsibility required by his position.

Must read, understand and sign the Safety in the Community Policy

Work Environment: A Peer Support Partner must conduct oneself in the office, the community and all locations associated with the Family Support Organization in such a fashion that one is respectable and professionally representing the Organization at all times.

Physical Demands: Requires the ability to work under high stress conditions. Ability to prepare written reports, manage computer programs such as Microsoft Word Office, Excel and telephone equipment.

Job Type: Full-time

Pay: From $40,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person