eCommerce Customer Support Manager jobs in the United States

Description

Meyer Distributing is a complete wholesale distributor: automotive, RV/towing, outdoor living, marine, and more. With 85 locations across the country, Meyer services dealers nationwide. Meyer Logistics is a transportation company that serves as the backbone of Meyer Distributing’s shipping network. Meyer Logistics has a fleet of 500 top-of-the-line trucks. Meyer Distributing & Logistics are driven to perform – come join our team today!

The eCommerce Customer Support Representative is responsible for customer service support tasks including reviewing and processing orders, providing order and product support to customers through verbal and written communication, and assisting the team with sales generating projects.

Job Duties include but are not limited to:

• Provide high levels of customer satisfaction through excellent customer service (phone, chat, & email)
• Assess customer needs and aid with orders and products
• Maintain an organized work-space with multi-tasking capability
• Work within a team to complete tasks and achieve goals
• Review and improve product data for the benefit of our customers (automotive and outdoor living focused)

Benefits:

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Paid Vacation
• Paid Holidays
• Up tp 20% Employee Discount
• Casual Dress Code
• Health Savings Account
• Tuition Reimbursement Options Available

Job Requirements:

• Effective planning and organizational skills
• Highly developed verbal and written communication skills
• Basic conflict resolution skills
• Drive to consistently improve and learn
• Adaptable in high stress situations
• Ability to function as part of a team
• Capable of persevering in challenging environments

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