eCommerce Manager manages the development, deployment, and maintenance of e-commerce websites. Oversees e-commerce site developers to ensure that e-commerce sites are built and expanded based on evolving technology and business needs. Being an eCommerce Manager creates and implements processes and procedures for integrating e-commerce sites with backend systems, including pricing, inventory, and customer relationship databases. Requires knowledge of common web development languages (e.g., HTML, Java, PHP, JSP, ASP.NET, Python, AJAX.) Requires a bachelor's degree. Additionally, eCommerce Manager typically reports to a director or head of a unit/department. The eCommerce Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an eCommerce Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Day to Day Tasks:
- Oversee and manage all aspects of the restaurant
- Develop and implement strategies to achieve business goals and targets
- Ensure high-quality customer service and guest satisfaction
- Train, supervise, and motivate staff members to deliver exceptional service
- Monitor and control operational costs and expenses
- Maintain inventory levels and order supplies as needed
- Ensure efficient food production and quality control
- Implement health and safety protocols to ensure a safe working environment
- Handle customer complaints and resolve issues in a timely manner
- Stay updated on industry trends and best practices
Requirements:
- Previous experience in restaurant management is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of kitchen operations, food production, customer service
- Familiarity with POS systems and other relevant software applications
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and ability to make sound decisions under pressure
- Flexibility to work evenings, weekends, and holidays as needed
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
Job Type: Full-time
Pay: $15.85 - $17.00 per year
Benefits:
Experience level:
Restaurant type:
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Ability to Relocate:
Work Location: In person
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