eCommerce Manager jobs in Troy, NY

eCommerce Manager manages the development, deployment, and maintenance of e-commerce websites. Oversees e-commerce site developers to ensure that e-commerce sites are built and expanded based on evolving technology and business needs. Being an eCommerce Manager creates and implements processes and procedures for integrating e-commerce sites with backend systems, including pricing, inventory, and customer relationship databases. Requires knowledge of common web development languages (e.g., HTML, Java, PHP, JSP, ASP.NET, Python, AJAX.) Requires a bachelor's degree. Additionally, eCommerce Manager typically reports to a director or head of a unit/department. The eCommerce Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an eCommerce Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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BOTTEGA VENETA Ecommerce Operations Manager
  • Bottega Veneta Inc.
  • Whitehall, NY FULL_TIME
  • Summary Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic. Job Description General responsibilities: The Ecommerce Operations Manager will primarily be responsible for managing omni-channel, back-end and operational processes supporting Bottega Veneta Americas ecommerce businesses. This includes but is not restricted to omni-channel project management, monitoring inventory management in coordination with the WW ecommerce team, order processing and fulfillment liaison with the local warehouse, client service supervision/escalation and financial/KPI reporting. Key responsibilities Processes and operations management Act as the lead liaison between the ecommerce team (local and global), the warehouse, stores and client services team to implement and optimize services to deliver a world-class customer and site experience. Monitor site functionality to identify problematic experiences - continually seek to improve the online experience by researching and staying abreast of new and innovative solutions and capabilities, key competitor actions, industry trends and emerging customer and market needs. Coordinate tasks, build schedules and developmental priorities by effectively communicating with cross-departmental stakeholders (Operations, merchandising, retail, etc.). Manage various tasks supporting operationally focused projects or enhancement requests with our local & global teams. Act as first level of escalation for local market business functions. Maintain a thorough knowledge of internal systems and platform capabilities and educate the internal eCommerce Stakeholders as well as other teams when needed Manage and maintain project reporting by analyzing the success of new initiatives to deliver on identified KPIs. Omni-channel supervision Act as the point of contact for omni-channel projects roll outs as well as ongoing operations. Be the liaison between stores, client services and involved parties. Train the relevant stakeholders on the new tools and processes. Communicate to all relevant parties to orchestrate all impacted departments (retail, finance, HR, etc.). Report local KPIs and insights to WW counterparts when not already available in automated reported tools. Conduct store visits in AMER markets to ensure a seamless partnership between retail and ecommerce teams Client services partnership management Lead the relationship with the client services team – Kering Signature AMER hub. Provide and/or coordinate the necessary onboarding and ongoing training of ambassadors representing the brand. Monitor level of KPIs and SLAs and resolve or escalate issues should they arise. Contribute to create or change procedures in order to improve the service to the customer or reach the goals of the brand. Coordinate after-sale services between parties. Take care of escalations when they require the involvement of the brand. Processes and Reporting management Responsible for on-going and adhoc reporting for Ecommerce and OMNI business. Document all relevant ecommerce/multi-channel SOP and evolve them as needed. Actively participate in providing input into operations best practice definition, communication, monitoring strategy etc. Assist in defining business KPI's and SLA's - e.g website checkout shipping options, shipping timelines, etc. and monitor these KPI’s. Knowledge, skills and abilities Knowledge of eCommerce platforms and processes. Analytical mind-set and innovative thinker. Superior oral and written communications skills with ability to adapt to communication skills between internal stakeholders or end clients. Organized and able to communicate and educate non-technical stakeholders. Capable to work in a team environment and coordinate multiple tasks with conflicting priorities. Consistent service and client-oriented attitude with a genuine interest and knowledge of Bottega Veneta product as well as client’s needs. Exhibit a strong work ethic, leadership skills, high energy level, team oriented. Ability to problem solve in a self-sufficient and resourceful manner resulting in creative solutions. Highly organized, detail-oriented and focused on quality control and execution efficiency. Requisite Education, Experience and Qualifications Bachelor’s Degree required Minimum of 7 years experience managing some or all of the key business functions described above in an ecommerce or multi-channel retail environment. Relevant experience in order management, technical issue resolution, and client services is a plus. Intermediate knowledge of web analytics tools (Google analytics). Applied experience of MS-Excel and MS-PowerPoint. Salary Range- New York: Base salary range of $90,000-$100,000 (plus discretionary bonus) Why work with us? This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. EOE MDFV Job Type Regular Start Date 2024-03-11 Schedule Full time Organization Bottega Veneta Inc. A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion. Join us to shape the Luxury of tomorrow with us.
  • 9 Days Ago

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Manager
  • Dunkin Donuts | IVO Garcia
  • Wynantskill, NY FULL_TIME
  • Dunkin' | IVO Garcia is looking for a Manager to lead a dynamic, close-knit crew. Think you have what it takes to develop a successful team? Read on and see if you're ready to become an amazing Manage...
  • 24 Days Ago

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Manager
  • Dunkin Donuts | IVO Garcia
  • Watervliet, NY FULL_TIME
  • Dunkin' | IVO Garcia is looking for a Manager to lead a dynamic, close-knit crew. Think you have what it takes to develop a successful team? Read on and see if you're ready to become an amazing Manage...
  • Just Posted

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Manager
  • Dunkin' | Westside Donut Ventures LLC
  • Cohoes, NY FULL_TIME
  • As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their...
  • 1 Day Ago

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Manager
  • TenneyBrook Markets
  • Whitehall, NY FULL_TIME
  • Are you passionate about delivering excellent customer service and have a strong interest in quick serve restaurants. At Donuts of Rutland we offer competitive pay rates, benefits, and opportunities f...
  • 26 Days Ago

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service manager and parts manager
  • langway chevy/Volkswagen
  • Bennington, VT FULL_TIME
  • We are looking for a take-charge Service and Parts position to lead a busy parts and Service department. Candidates must have 1 year's Part's and or service operations experience with proven leadershi...
  • Just Posted

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0 eCommerce Manager jobs found in Troy, NY area

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National Account Manager
  • GHA Technologies, Inc
  • Albany, NY
  • Financial Highlights: $2,500 First Week Training Pay for the first five training days. $500 to $1500 virtual or onsite c...
  • 3/28/2024 12:00:00 AM

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Key User (m/f/d) Warehouse Management System (WMS)
  • Bike24
  • Albany, NY
  • **Key User (m/f/d) Warehouse Management System (WMS)** * Barcelona * Lli d'Amunt * Berufserfahrung * Einkauf, Materialwi...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • CMA CGM Group
  • Amsterdam, NY
  • CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Pr...
  • 3/27/2024 12:00:00 AM

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Loss Prevention Investigator, Roosevelt Field
  • Neiman Marcus
  • Nassau, NY
  • Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, b...
  • 3/26/2024 12:00:00 AM

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Digital Marketing Manager - Hybrid Remote
  • Protective Industrial Products
  • Latham, NY
  • Job Description Job Description Digital Marketing Manager - Latham, NY based PIP Global Safety (“PIP®”) is a leading pro...
  • 3/25/2024 12:00:00 AM

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Marketing Communications Manager - Hybrid Remote
  • Protective Industrial Products
  • Latham, NY
  • Job Description Job Description Marketing Communications Manager - Latham, NY based PIP Global Safety (“PIP®”) is a lead...
  • 3/25/2024 12:00:00 AM

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eCommerce Customer Experience Lead
  • Merkle Germany GmbH
  • Albany, NY
  • ** eCommerce Customer Experience Lead** **Company Description** We **Dream**. We **Do**. We **Deliver**. As a **full-ser...
  • 3/25/2024 12:00:00 AM

Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on the eastern bank of the Hudson River. Troy has close ties to the nearby cities of Albany and Schenectady, forming a region popularly called the Capital District. The city is one of the three major centers for the Albany Metropolitan Statistical Area (MSA), which has a population of 1,170,483. At the 2010 census, the population of Troy was 50,129. Troy's motto is Ilium fuit. Troja est, which means "Ilium was, Troy is". Today, Troy is home to Renssel...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for eCommerce Manager jobs
$128,924 to $179,324
Troy, New York area prices
were up 1.5% from a year ago

eCommerce Manager in New London, CT
Managing a team of account managers and e-commerce executives ensuring acceptable workload for each team member and maintaining motivation and dedication at all times.
December 04, 2019
eCommerce Manager in Springfield, IL
Since e-commerce is a thriving industry, you have to tailor your resume key strengths accordingly for you to be seriously considered.
February 04, 2020
eCommerce Manager in Trenton, NJ
E-commerce manager, online store manager, e-commerce coordinator, or e-commerce team leader - we would be surprised by the name of the workplace a dozen or so years ago.
January 03, 2020