eCommerce Sales Director directs and oversees an organization's online sales policies, objectives, and initiatives. Sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Being an eCommerce Sales Director recommends product or service enhancements to improve customer satisfaction and sales potential. Requires a bachelor's degree in area of specialty. Additionally, eCommerce Sales Director typically reports to top management. The eCommerce Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an eCommerce Sales Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
At AUTONATION, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a SALES ASSOCIATE, our singular most focus is transforming the automotive retail business by establishing a new standard of excellence in our sales departments. We've built this truly peerless customer experience around respecting our customers wishes, earning their trust, and surpassing their expectations. That's why we have nearly one million 5-star reviews, 129 stores awarded the J.D. Power Dealers of Excellence, and the highest reputation score in the industry! We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a SALES ASSOCIATE. Join AUTONATION and accelerate as far and fast as your talent and our support can take you.
Position Overview
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
What are the requirements for this job?
Why should I come work for AutoNation?
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AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.
Benefits
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Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
AutoNation is an equal opportunity employer and a drug-free workplace.
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