eCommerce Sales Director directs and oversees an organization's online sales policies, objectives, and initiatives. Sets short- and long-term sales strategies and evaluates effectiveness of current sales programs. Being an eCommerce Sales Director recommends product or service enhancements to improve customer satisfaction and sales potential. Requires a bachelor's degree in area of specialty. Additionally, eCommerce Sales Director typically reports to top management. The eCommerce Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an eCommerce Sales Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Description
About Aztec
Aztec is a leading provider of office technology solutions in the Northeastern United States. We support client’s full IT environment across unified communications, print and copy, scan and document management, audio/visual, desktop computing, and managed IT services. From hardware and software to consumables and technical support, our team provides full-service support for client’s office technology. Our local focus allows us to provide superior service to small and midsize organizations, while our operational scale and broad reach from Boston to Philadelphia empower us to meet the needs of large enterprise and government accounts. We have 35 years of business under our belt, and many of our clients have stayed with us for decades. But, we don’t rest on our laurels, and we’re already looking ahead to future transformation.
Growth . Technology . Customer
Three words that guide our vision for continuous evolution. We stay ahead of market shifts and technological innovations to offer clients continuous support for their business technology ecosystems. Our growth plans are as ambitious as we are – new clients, new programs, new products and services – and we need the best and brightest commercial talent to join us on the journey.
Learn more at www.aztecoffice.site/careers, or contact us at careers@aztecoffice.com with questions.
About the Role
As an eCommerce Associate, your primary responsibility will be to manage and curate product listings for our online retail platforms. You will play a crucial role in ensuring accurate and compelling product representations, contributing to a positive customer experience. Responding to customer inquiries, providing detailed product information, and resolving issues promptly are integral aspects of this role. Though you will report into the Merchandise Planning department, collaboration with cross-functional teams, including Customer Success and Finance, is expected to optimize the efficiency and performance of our online storefront. In this dynamic environment, your dedication to fostering seamless transactions and ensuring customer satisfaction will be key to our online business success.
Key responsibilities include:
90-day success expectations include:
Requirements
Job Requirements
- Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality
- Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions
- Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner
Benefits
We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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