eCommerce Strategy Director implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Director compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Director plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an eCommerce Strategy Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Executive Director
Office hours are M-F 6a-2:30p and rotating Saturdays 6a-10a
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.
Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.
Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As an Executive Director, you will be directly responsible for the daily operations of a growing treatment facility. You will have demonstrated experience in managing key functions in a behavioral health system (required); including teammate relations, human resources, marketing and growth initiatives, state and accreditation compliance, finance management, utilization, and admission flow. You must be able to create strong teams by infusing a positive culture. You will ensure all facility functions are delivered in accordance with state and federal guidelines, best practices and Pinnacle Treatment Centers policies and procedures.
Benefits:
Requirements:
Bachelor's or master's degree from an accredited college or university in human services field
Five (5) years’ experience in management
Ability to coordinate the organization’s services with other community resources.
Administrative or supervisory experience in a licensed substance use disorders or mental health treatment facility.
Management skills in addressing human resources and financial matters.
Travel time expected for the position where the travel occurs, such as locally or in a specific countries or states, and whether travel is overnight.
Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.
Localized and overnight travel of up to 25% may be required to attend community events, meetings, and conferences.
OH (Ohio) Specific Requirements:
Responsibilities:
Assures compliance of the program with CARF, State and County Standards to include confidential regulations in accordance with state and federal laws.
May assist with developing, implementing, and enforcing all company policies and procedures, including patient and teammate rights according to agency, state, federal and accreditation standards.
Plan for and administer managerial, operational, fiscal, and reporting components of the organization.
Participate in the Performance Improvement Plan for patient care, teammate retention, and performance.
Assess the needs of the participants through outcome surveys, suggestions, and meetings to assure consistent, quality care for the population we serve to include follow-up with adjustments of the development of the program.
Ensuring that all teammates are assigned duties based upon their education, training, competencies, and job descriptions.
Establish and maintain community relationships, including memorandums of agreement with community resources.
Supervise all staff, including medical, clinical, and administrative.
Maintain a system to review and verify credentials annually for teammate renewals and compliance.
Ensure that policies for documentation in the patient's record are adhered to and timely.
Ensure the safety and well-being of staff and patients through the development and implementation of policies and procedures addressing health and safety accreditation standards.
Conduct ongoing review of clinical supervisor/lead counselor, Director of Nursing/Nursing Supervisor/ Lead Nurse case files to ensure compliance with Federal, State, CARF and facility requirements.
Maintain and monitor compliance with DEA requirements if applicable.
Conduct annual performance reviews of the supervisory, medical and support team.
Complete all required trainings for orientation / annual as required by program, state and CARF.
Coordination with Contact Center to monitor admissions program for census management.
Attend team meetings and complete all training courses timely as required.
Other duties as assigned.
Join our team. Join our mission.
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