eCommerce Strategy Director jobs in Fort Worth, TX

This role will oversee four amazing and dynamic properties in the DFW market. The new AC Hotel in Fort Worth is expected to be the leader in the growing Fort Worth market. The Courtyard, Residence Inn and Fairfield Inn in The Colony, is a thriving complex in the market as it is nestled between Frisco and Plano. We are seeking a highly successful and talented Complex Director of Revenue Strategy to oversee these properties. This role will work on site and be shared between the two locations.

Job Overview: To maximize revenue and yield penetration through proper management of room inventories, products and channels, across all distribution channels for assigned hotel(s). This is a property-based position and would support multiple properties. Determine and implement strategies to achieve this through analytical and technical knowledge of hotel revenue systems and business intelligence tools.

Reports To: General Managers

Essential Job Functions:

• Develop and recommend strategies daily to maximize revenue generation and exceed goals
  • Including but not limited to room product, segmentation mix and pricing
  • Implement, quantify, and revise strategies as needed to reach goals

• Compile data, analyze trends, and develop accurate weekly/period forecasts by expected deadlines
  • Complete and communicate to all departments to ensure appropriate staffing levels and expectations
  • Meet with other EC team members to validate forecast and develop plans to improve performance

• Manage reservations, inventory, property management, and revenue management systems
  • Create and oversee transient rate plans
  • Build and maintain group blocks

• Conduct weekly strategy meetings to ensure all implemented tactics are achieving desired effect
  • Monitor pace and pickup
  • Adjust pricing across segments, products, and channels
  • Manage yielding of discount segments

• Provide analysis for weekly and monthly communication to owners on topics related to forecast, STR performance, and revenue strategies' success and opportunities
• Assist in developing and inputting annual budget and marketing plans
  • Contribute in meeting/exceeding the overall hotel(s) goals

• Manage property content across all channels
  • Coordinate with Digital Strategy team and Director of Sales and Marketing to best showcase room products and promotions for revenue generation

• Collaborate with Director of Sales in the validation of optimal business mix between Group, Transient, and Contract
  • Provide stay pattern, displacement analysis, and pricing recommendations for group and negotiated rates
  • Work with Sales team to establish and update Group MARs and ceilings
  • Manage out of order rooms and impact to revenue
  • Conduct weekly Group Pickup and Wash meetings
  • Advise policies and set procedures for additional tasks that cross disciplines between Revenue Management, Sales, Digital Strategy, Operations, and Finance
  • Utilize business intelligence tools to validate mix/find opportunities

Qualifications:

• Previous Revenue Management experience and success
• Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, brand management, reservations and yield management
• Excellent oral and written communication skills
• Excellent organization and time management skills
• Proficient in Microsoft Office Suite
• Proficient at statistical and competitive analysis
• Positive, self-starting, problem-solving attitude
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills
• Professional appearance and adherence to dress code standards

Abilities:

• Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals
• Ability to work well under deadline pressure
• Ability to multi task and able to maintain different timelines for multiple hotels at a time
• Ability to develop and deliver effective presentations
• Ability to quickly adapt to constantly changing markets