eCommerce Strategy Director implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Director compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Director plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an eCommerce Strategy Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Description
AT MOVE BUMPERS WE STRIVE FOR SUPREME QUALITY. We take pride in our products and providing value for our customers. When you work here, you’ll have the opportunity to create the best possible heavy-duty truck & SUV bumper kits and accessories on the market while being part of a growing team focused on teamwork, dedication, and innovation. Plus, we’re a bunch of truck fanatics!
Move Bumpers, based in Lewistown, MT, has quickly become an industry leader in aftermarket steel truck bumpers. We’re known for our heavy-duty DIY bumper kits and serious dedication to our customers. Our team is constantly striving to merge sleek style with extreme protection. The Move factory uses cutting-edge technology to create heavy-duty raw steel bumpers which are built to last. Our technology allows us to experiment with any new ideas our customers and designers can dream up.
Were you “Born to Build”?
Reporting directly to the Plant Manager, the CUSTOMER SUCCESS SPECIALIST is responsible for delivering a top-notch online shopping experience via phone and live-chat in a high volume and fast-paced work environment. To be successful in this role you will have a passion for all things automotive, be knowledgeable of and enjoy speaking about automotive parts and accessories, and have the patience and persistence needed to “close the deal”.
Key Responsibilities and Accountabilities:
Requirements
Move offers 100% employer paid medical, dental, and vision benefits for its employees in addition to life insurance, short-term and long-term disability coverage at no cost. Other benefits include paid time off and holidays, a performance bonus plan, employee discounts on Move products, and free snacks on each shift.
If you are the customer-focused, automotive sales enthusiast we are looking for, we look forward to getting to know you! Please complete our application and include your salary requirements. Applicants without salary requirements will not be considered.
Learn more about us at www.movebumpers.com . No phone calls please. EOE
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