eCommerce Strategy Director jobs in Helena, MT

Description

THE ROLE

The Exec Director Service Line, within Clinical Engineering Support Strategy & Operations will be supporting the AVP Clinical Engineering Support Strategy & Operations in designing and implementing transformational, strategic programs, business and operational processes, and cultural change initiatives. This will include leading standardization efforts across the Providence Clinical Engineering Support and Operations scope of accountability.

This leader will be expected to drive accountability across a matrixed environment, setting standards and expectations for operational teams. They will be expected to lead multi-disciplinary teams who will be responsible for implementing strategic roadmaps.

Encourages the acceptance and execution of the Clinical Engineering Support Strategy & Operations strategy, standards and vision. Influences others to commit to action that organizational vision. Establishes performance objectives, tracks and evaluates performance to align behavior with the organization's vision. Communicates and models the organizational vision in a way that motivates others to take action toward that vision. Pursues opportunities to build mutually beneficial relationships with strategic business partners. Persuades business or alliance partners to take action that will enhance the organization's competitive advantage. Gains the trust of business partners by being honest and consistent, keeping commitments, exchanging ideas openly, and treating them with respect. Encourages the acceptance and execution of the organization's Values and behavioral standards. Influences others to commit to action that supports the organization's Values and behavioral standards. Establishes performance objectives, tracks and evaluates performance to align behavior with the organization's Values. Facilitates the completion of tactics by the team in support of the operational plan. Communicates and models the organization's Mission, Values and behavioral standards in a way that motivates others to take action.

ESSENTIAL FUNCTIONS

• In partnership with the AVP Clinical Engineering Support Strategy & Operations, this role will be responsible for the following:

• Execution of programs, projects, and change manage initiatives aligned with the strategic goals and objectives of the Clinical Engineering Support and Operations teams.

• Communication of intended goals of all service line related initiatives to staff, caregivers, and executive leadership.

• Ongoing quantitative measurement, qualitative review, and in-depth analysis of performance of programs, initiatives, and teams across service line programs, projects, and change manage initiatives aligned with Clinical Engineering Support and Operations strategic goals and objectives.

• Leading functional services on behalf of the Clinical Engineering Support and Operations teams. Including: Vendor & Contract Management, Inventory & Supplies Management, Cost Reduction Strategies, Demand Rationalization, Enterprise Service Model(s), Process Standardization, Change Management.

• Lead High Performance Work Groups: Gains the trust of work groups by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support. Provides timely guidance and feedback to help work groups improve their performance results. Builds a cohesive, high-performing work group by clarifying accountabilities, involving the group in decisions, and providing resources. Sets high standards and accountability for continuous improvement in work group performance. Inspires high levels of group performance by communicating and modeling the organization’s Mission and Values.

• Manage Strategy: Establishes plans to execute organizational strategy by prioritizing and assigning tasks, resources, and accountabilities. Makes customer/patient needs and CTS organizational strategy the primary focus when executing strategy. Analyzes information, generates alternatives, and commits to decisions that are consistent with the organization’s strategies. Analyzes and applies financial and industry data to maximize the impact of the organization’s strategies on market share.

• Align Work Group with New or Evolving Organizational Paradigms: Encourages the acceptance and execution of the organization’s vision. Influences others to commit to action that organizational vision. Establishes performance objectives, tracks and evaluates performance to align behavior with the organization’s vision. Communicates and models the organizational vision in a way that motivates others to take action toward that vision.

• Lead the Implementation of New Business Alliances/ Partnerships: Pursues opportunities to build mutually beneficial relationships with strategic business partners. Persuades business or alliance partners to take action that will enhance the organization’s competitive advantage. Gains the trust of business partners by being honest and consistent, keeping commitments, exchanging ideas openly, and treating them with respect.

• Model the Values and Behavioral Standards: Encourages the acceptance and execution of the organization’s Values and behavioral standards. Influences others to commit to action that supports the organization’s Values and behavioral standards. Establishes performance objectives, tracks and evaluates performance to align behavior with the organization’s Values. Communicates and models the organization’s Mission, Values and behavioral standards in a way that motivates others to take action.

• Directs annual Service Line development plans and objectives including development of growth targets, technology assessment planning, and product performance measures.

• Monitors and initiates activities to address gaps as needed: Plans are established and reviewed per annual process targets. Evidence of action plans established. Execution process achieves timeline expectations as measured by project target goals.

QUALIFICATIONS

• Bachelor's Degree in Technology, Management, Healthcare, Business, or related field or equivalent work experience

• Master's Degree in Business administration (MBA), healthcare administration (MHA), public health (MPH), or related field; or equivalent educ/experience

• Coursework/Training in Change Management (preferred)

• 7 years of Clinical Engineering and/or Technology leadership experience including experience related to Service Engineering and/or Service Operations

• 5 years of experience in the leadership of service delivery teams or programmatic leadership for simultaneous initiatives

• 3-5 years of Clinical Engineering operational leadership, or equivalent service line/clinical technology focused experience

• 3 years of experience in reporting progress and interacting with senior executives (preferred)

• Skilled in business planning tools and approaches. Uses economic, financial, market, and industry data to understand and improve business results; uses one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics

• Financial analysis and management (budgeting, forecasting, planning, monitoring) skills

• Knowledge and skills in change management models and strategies

• Ability to communicate in written and presentational forms

• Knowledge of industry compliance requirements, rules and regulations

• Skilled in performance management and measurement

• Skilled in resource allocation principles

• Technical skills related to the area of expertise

• Ability to build, lead, and manage effective teams, large and small, in a matrixed organization

• Data analysis/data based decision making skills

• Ability to execute major organizational change

• Knowledge and proficiency growing a business unit or operation. Building Partnerships: Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals

• Knowledge and proficiency implementing a strategic plan. Strategic Decision Making: Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values

• Ability to influence internal and/or external constituents and build strong customer relationships

• Interacting with diverse people

• Ability to build, lead, and manage effective teams, large and small, in a matrixed organization

• Managing multiple functions

• Managing relationships with strategic partners

• Track record of performance in area of expertise

• Ability to perform work independently with minimal supervision, to lead and grow business and user focused team, growing and hiring the next set of leaders, both managerially and technically

• Ability to drive multiple projects to successful completion, prioritize responsibilities and organize workload to ensure that work is successfully completed within tight timeframe and strict deadlines.

• Ability to focus on the greater need and mission of the organization, making personal goals and ambitions secondary to the success of the overall organization

• Effective interpersonal skills and strong emotional intelligence

• Ability to be articulate and responsive to colleagues

• Skilled in maintaining positive professional behavior and composure under pressure

• Ability to work in a fast paced, dynamic environment

• Skilled in proactively approaching job responsibilities

• Demonstrated time management and priority setting skills

• Demonstrated knowledge of quality standards and commitment to instilling a culture of quality across accountable operational and service line teams

• Ability to quickly troubleshoot and resolve problems.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Requsition ID: 224295
Company: Providence Jobs
Job Category: Operations & Support
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4011 SS IS STE CT SRVC PS
Address: MT Missoula 500 W Broadway
Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT
Pay Range: $58.15 - $102.82
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.