eCommerce Strategy Director jobs in the United States

eCommerce Strategy Director implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Director compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Director plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an eCommerce Strategy Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Director of eCommerce Strategy & CRO
  • Momentous
  • Santa Monica, CA FULL_TIME
  • Director of eCommerce and Digital Strategy

     

    COMPANY OVERVIEW

    Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.

    What we’re proud of:

    • Best in the field. We have built an advanced network of world-renowned experts in the field of human performance.
    • Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Super Bowl and Stanley Cup Champions, and Tour de France winners.
    • Push what’s possible. We were named to the prestigious Inc. 5000 list as one of the fastest-growing companies in the US in 2023.
       

    POSITION SUMMARY:

    Momentous is looking for a Director of eCommerce and Digital Strategy, which will report to the Head of eCommerce and Digital Marketing. Our vision is to create a best in class customer experience for customers shopping on livemomentous.com. This role will manage, govern, and optimize our effort to grow DTC sales by redefining the customer journey. This includes
    increasing the number of customers the team interacts with, increasing the conversion rate and average order value of those interactions, and assuring those customers are satisfied with their experience. Additionally, this role will be key in driving innovations in how we reach customers and optimizing the operational cost structure of our efforts. Our ideal candidate has a deep understanding of customer psychology and prioritizes sales, the customer experience and the customer journey in their strategic approach.

    RESPONSIBILITIES:

    Understand our customer:
    •  Develop a deep understanding of our customers, their behaviors and purchase journeys
    • Utilize data-driven insights and marketing psychology best practices to make informed decisions about product positioning, category management, and upsells/cross-sells to increase AOV and conversion
    Own and optimize website:
    • Work cross-functionally and with our agency partners to design, develop and optimize the Momentous website and landing pages, ensuring a seamless, user-friendly experience
    • Develop and execute merchandising strategies to maximize product visibility, enhance the customer journey, and drive sales through upsells/cross-sells
    • Oversee our CRO strategy and execution by conducting A/B testing and analyzing user behaviors to improve our UI/UX

    Monitor and report on site health:

    • Define, develop, and monitor eCommerce metrics, measuring the performance of the site to guide strategic recommendations
    • Track site health and provide strategic insights to leadership

    Enhance subscription experience:

    • Manage and optimize our subscription experience, leading to more customers through the purchase journey from one-time purchasers to subscribers
    • Identify and execute strategies to reduce churn

    Partner cross-functionally:

    • Collaborate with product, marketing, operations and growth teams to optimize product assortment and positioning
    • Work with marketing team to implement website enhancements, functionality improvements, new features, and content and creative in line with SEO best practices
    • Build a strong relationship with our customer support and operations teams to ensure that our experience exceeds expectations after an order is placed online


    QUALIFICATIONS:
     

    • Bachelor's Degree
    • 10 years of directly related experience in eComm sales or digital marketing
    • Experience leading an eComm team at a DTC Retail, CPG, or similar company
    • Demonstrated track record with CRO and increasing AOV
    • Proven ability to manage a high performing team
    • Strong understanding of customer psychology and behavior
    • Demonstrated ability to balance operations and implement strategic/innovative solutions

    BENEFITS

    • Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences
    • Competitive cash compensation plus employee stock options
    • Health/Vision/Dental
    • Unlimited PTO 
    • Generous set of observed holidays (16 days of office closure in 2024)
    • $1,000 annual perks program to support a high performance lifestyle
    • Access to $2,400 worth of Momentous products and merchandise annually, and a generous employee discount for anything beyond that
       

    LOCATION

    • This is a hybrid position out of our Santa Monica, CA office, and requires travel quarterly. Relocation support to be provided if needed.
       

    EQUAL EMPLOYMENT OPPORTUNITY

    Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


  • 16 Days Ago

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Senior Account Director, Ecommerce Strategy
  • 829 Studios
  • New York, NY FULL_TIME
  • The Senior Account Director, Ecommerce Strategy at 829 Studios plays a pivotal role in steering the development and execution of comprehensive marketing strategies and campaigns. This role demands a p...
  • 23 Days Ago

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Associate Strategy Director - Brand & Entertainment
  • Movement Strategy
  • Los Angeles, CA FULL_TIME
  • Associate Director, Strategy Position: Full-Time OVERVIEW Movement Strategy is looking for an Associate Strategy Director to join our team. You will report to the Head of Strategy and work closely wit...
  • 1 Month Ago

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Vice President of Financial Strategy
  • cpg.io eCommerce Distributors
  • Addison, IL FULL_TIME
  • We are seeking an experienced VP of Finance to join our finance team and play a key role in managing the financial operations of our e-commerce business. The ideal candidate will have a strong backgro...
  • 1 Day Ago

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Senior Marketing Director, Oncology Lung Brand Strategy
  • 10000136 - Director Marketing
  • Gaithersburg, MD FULL_TIME
  • Job Title: Senior Marketing Director – TROP2 Lung Brand Strategy Introduction to the role:Are you ready to transform the lives of people living with cancer by leading in patient experience and care? A...
  • 1 Month Ago

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Senior Strategy and Research Advisor
  • Office of the National Cyber Director
  • Washington, DC FULL_TIME
  • This position is located in the Executive Office of the President (EOP), Office of the National Cyber Director (ONCD), reporting to the Assistant National Cyber Director (ANCD) for Strategy and Resear...
  • 12 Days Ago

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Customer Support Specialist
  • Quest Diagnostics Incorporated
  • Arlington, VA
  • Location: Location: Customer Support Specialist in Arlington, VA at Quest Diagnostics **Location:** 3833 Fairfax Drive *...
  • 3/29/2024 12:00:00 AM

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Director, BD/Capture Federal Civilian Business Sector
  • ARETUM
  • Bethesda, MD
  • Description: ARETUM is seeking a Director of Business Development/Capture for the Federal Civilian business unit who wil...
  • 3/27/2024 12:00:00 AM

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Marketing Operations Manager
  • Golfzon America
  • Chantilly, VA
  • Golfzon America Job Description Position Title: Manager, Marketing Operations Reporting to: Director of Marketing Locati...
  • 3/27/2024 12:00:00 AM

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Director of Marketing
  • The Chronicle of Higher Education
  • Washington, DC
  • Director of Marketing Born from a tradition of journalism and deeply engaged in innovative digital ventures, The Chronic...
  • 3/27/2024 12:00:00 AM

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eCommerce Product Manager
  • United States Pharmacopeia
  • Rockville, MD
  • Who is USP? The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with...
  • 3/27/2024 12:00:00 AM

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National Director of Marketing
  • Silver Mirror Facial Bar
  • Washington, DC
  • National Director of Marketing Position Overview: Silver Mirror is seeking a dynamic, experienced, entrepreneurial, inno...
  • 3/27/2024 12:00:00 AM

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Corporate Communications Coordinator
  • SHEIN Technology LLC
  • Washington, DC
  • Job Title: Corporate Communications Coordinator Reports to: Director, Corporate Communications Location: Washington, DC ...
  • 3/25/2024 12:00:00 AM

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Manager, E-Commerce
  • Maryland Centralized Processing Warehouse (Frederick, MD)
  • Frederick, MD
  • Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retai...
  • 3/19/2024 12:00:00 AM

Income Estimation for eCommerce Strategy Director jobs
$168,026 to $249,004