eCommerce Strategy Manager implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Manager compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Manager plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an eCommerce Strategy Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Founded in 2018, eCommerce Scaling Secrets is the largest community of intermediate-advanced eCommerce entrepreneurs and brand owners. We help eCommerce entrepreneurs grow revenues/profits and find unique scalable advantages in a competitive market.
Role:
This individual’s primary role and responsibility is to provide expert assistance to clients, guide clients through the program, and help them scale their business. We will rely on you to identify pain points with clients before they become issues and turn into unhappy clients. You will manage the entire lifecycle of the client and be their main point of contact, assisting them in any way they need to reach their goals.
PRIMARY RESPONSIBILITIES:
The Account Manager's responsibilities include but are not limited to:
REQUIREMENTS:
TOOLS WE USE:
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