eCommerce Strategy Manager implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals. Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Being an eCommerce Strategy Manager compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Additionally, eCommerce Strategy Manager plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings. Requires a bachelor's degree. Typically reports to a director. The eCommerce Strategy Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an eCommerce Strategy Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
Verizon operates in multiple segments across wireless and wireline connectivity, complimented by a suite of value-added services and world-class connectivity products. The Senior Manager of Consumer Strategy will work across the organization to identify and analyze key strategic questions that underpin decisions made by or are on top of the mind of Verizon’s Board of Directors and the executive leadership team. The VCG Strategy team is a high-impact organization driving strategic recommendations at the highest levels of Verizon.
You will be a crucial member of the VCG Strategy team, supporting strategy, planning, and business development, responsible for participating in cross-functional teams through building a vision and making recommendations on critical strategic decisions. The ideal candidate will act as a change agent and a trusted advisor to the Verizon Consumer Group leadership team. You will provide thought leadership and recommendations to Verizon's most senior leaders on relevant topics in the consumer business with objective, clear, and impactful analyses. This role is dynamic, fast-paced, and covers a broad range of project scope; the ideal candidate will be able to self-govern and be comfortable taking ownership of initiatives that directly impact the growth trajectory of Verizon Consumer Group.
Key responsibilities:
Supporting senior leadership in crafting analysis, actions, and messaging for key strategic topics
Driving action from insights, progressing a strategic recommendation into real execution
Developing structured, long-term perspectives for key consumer topics, with a strong outside-in orientation
Identifying new business models and cultivating strategic partnerships across the broader Consumer Group
Defining and supporting the strategic planning process and other key operational activities (e.g., capital allocation, budgeting, product development)
Translating strategy into execution, delivering the strategy through key strategic initiatives and levers
Working closely with functional teams to imbue business cases with objective, strategic rationale
Identifying emerging trends, critical business risks, and opportunities to inform all levels of our strategy
Leading cross-functional teams to drive initiatives forward and accelerate benefits collaboratively
Developing and shepherding the creation of high-level business models and business cases
Owning the development and coordination of strategic presentations for our executive stakeholders and major corporate governance forums (e.g., Board of Directors meetings, Investor Relations, Verizon Leadership Committee, executive sponsors, etc.).
You are curious and a constant learner, energized by complex problems and navigating a highly matrixed organization to implement your recommendations. An ideal candidate understands the nuances of the telecom industry and what it takes to drive technological innovation/adoption; you are able to see the bigger picture and help others see it, too. You are passionate about your work and like to dive into the data to identify insights, ultimately translating these into opportunities to enable our consumers to work, play, and connect in new and better ways. You are extremely comfortable working in high levels of ambiguity and are a self-starter who leverages creative approaches to problem-solving.
You'll need to have:
Bachelor’s degree or four or more years of work experience
Six or more years of relevant work experience
Two or more years of experience in strategy, consulting, investment banking, or similar experience
Financial modeling experience (e.g., forecasting, creating business plans, analyzing financial data)
Even better if you have one or more of the following:
Master of Business Administration (MBA)
Strong consulting and/or experience with corporate/BU strategy
Experience with one or more of the following: Analyzing data to drive critical business decisions and recommendations to shape business strategy, researching market/industry trends, company valuations, competitive benchmarking and/or time in a large/complex organization, where developing strong interpersonal relationships and leading through influence are keys to success
A collaborative approach to problem-solving and the ability to bring others along as you develop your data analyses and supporting arguments
Strong written and oral communication and presentation skills (e.g., storyboarding, executive proposal creation, presentation of said proposals)
Strong quantitative and analytical skills, including robust financial modeling skills and the ability to perform and review quantitative analysis with relative autonomy
Strong self-initiative – the ability to deal with a high degree of ambiguity and drive clarity in critical areas while working in a fast-paced environment
Strong executive-level communication skills in a rapid-paced environment
Knowledge of handling extremely confidential information appropriately
Ability to travel as needed for business-critical meetings
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
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