JOB SUMMARY
The Academic Success Advisor is responsible for providing academic, professional and educational support, advising ACHE students, and to advance success in acquiring the knowledge, competencies and skills required of a graduate program. Requirements include the ability to provide direction in study skills and techniques which advance comprehension and retention of material, the ability to express, demonstrate, and explain desired or required concepts and knowledge, time management skills for planning schedules outside of class, and determining appropriate educational solutions for students with different learning styles. The position requires skills in evaluation of assessments and student progress toward meeting the requirements for education. This position will track the progress and achievement of students and assist in case management for at-risk students. This position will also engage in faculty development and serve in an advisory role for faculty advisors and mentors that support students individually. Additionally, this position is responsible for leading the development of the Medical Student Performance Evaluation (MSPE) letters in collaboration with OAA, Dean of ARCOM, Clinical Medicine Department, and the ACHE Registrar's Office.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Provide explanation of services offered to students during early outreach events, interview days and orientation each year.
- Offer early outreach advising appointments for newly admitted students to all ACHE programs.
- Initial beginning of term assignment of faculty advisors with guidance for faculty that request assistance.
- Monitor access, alerts, and dashboards in Dropout Detective.
- Educate student regarding study skills, testing skills, and provide on- demand resources.
- Provide students individual assistance and guidance in achieving their academic goals and success with the demands of the curriculum.
- Serve as an academic and educational resource for the students.
- Recommend education solutions for students with different learning styles.
- Provide case management and counseling for at-risk students.
- Provide regular faculty development on study skills, procedures and techniques for student advising, and assessment of at-risk students,
- Hire, train, and supervise tutors for the ACHE tutoring program.
- Maintain, track, and evaluate the ACHE tutoring program. Track progress and achievement of students and report to either the Associate Dean of Academic Affairs and Institutional Research and the Student Progress Committee Chair.
- Provide support to all program departments.
- Display the highest ethical and professional behavior and standards when working with faculty and students.
- Responsible for following ACHE/ARCOM procedures for safe storage and integrity of all student and college academic and personal records.
- Work as a team member with all ACHE programs to support cognitive and non-cognitive factors of success and academic wellness. Make referrals to the Student Progress Committee concerning academic and professional issues of students.
- Prepare material for SPC meetings.
- Participate in SPC meetings or referrals as necessary.
- Support students with noteworthy characteristics for the MSPE letters.
- Oversee the creation and completion of the MSPE letters.
- Submit final MSPE letters to the Dean of ARCOM for approval.
- Submit Dean approved MSPE letters to Career Counseling and Board Prep Specialist.
- Collaborate with programmatic personnel to design processes to monitor and advise students preparing for their licensure.
- Guide and support programmatic personnel as they advise and counsel students after a failed licensing exam attempt.
- Other duties as assigned by the Associate Dean of Academic Affairs and Institutional Research.
QUALIFICATIONS AND CREDENTIALS
Education and Experience
Minimum Qualifications
- Bachelor's degree in education or equivalent experience
- Experience in the educational setting
Preferred Qualifications
- Master’s degree in education or a behavioral science field
- Experience in teaching, educational counseling, assessment, or as a testing coordinator
- Knowledge of student learning styles and learning theory
Required knowledge, skills, and abilities
- Ability to travel and to represent the college.
- Ability to prepare and present information to small and large groups.
- Familiarity with enterprise CRMs and Student Information Systems.
- Ability to handle multiple tasks simultaneously and to work in a high-volume, fast-
- paced, goal-oriented atmosphere, both independently and as part of a unified team. Excellent interpersonal skills.
- Experience with Microsoft Office products including Access, Excel, Word, PowerPoint, and Outlook.
- Demonstrated ability to maintain confidentiality.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.
- Ability to orally communicate effectively with others.
- Ability to work cooperatively with colleagues and supervisory staff at all levels.
- Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
- Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors.
- Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
- Strong organizational skills.
Problem Solving
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
- Expertise in negotiation.
- Experience with scholarly publication and research.
Physical and Sensory Abilities
- May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
- May be required to accomplish job duties using various types of equipment/supplies including, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
- May be required to transport to other campus offices, conference e rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
- May require significant travel or work away from campus.
- Requires attendance at events representing ACHE both within as well as outside of the college setting.
- Frequently required to work at a desk, conference table or in meetings of various configurations.
- Frequently required to see for purposes of reading matter.
- Frequently required to hear and understand speech at normal levels.
- Occasionally required to lift items in a normal office environment.
- Frequently required to operate office and presentation equipment.
If you need assistance in the application process because of a disability, or any other reason, please contact Barbara Jetton, Vice President of Human Resources, at 479.308.2291 or barbara.jetton@achehealth.edu.
Arkansas Colleges of Health Education is an equal opportunity employer.