The Opportunity:

The Academic Support Coordinator II will play a pivotal role in Student Support Services, ensuring students have the resources and support they need to excel academically. This role will report to the Program Manager I, and will develop and implement comprehensive support initiatives, while actively engaging with current and prospective students to cultivate a thriving program community.

This position is ideal for a highly motivated and organized individual with a passion for education and student development.

Responsibilities:

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  Responsible for the recruitment, orientation/interviews, and intake of the required number of students approved by the Department of Education in order to meet the program goals and objectives.

• Provides required and selected permissible services for the targeted population in the areas of academic, advice and career, personal advising, and coaching.

• Builds solid and trusting advising relationships with 144 new and continuing scholars.

• Tracks SSS students' academic advising and participation requirements; assist participants with course selection to meet graduation requirements and develops/monitors Individual Academic Plans (IAPs).

• Maintains appropriate and accurate student records; maintains contacts in Blumen database.

• Facilitates the delivery of required program services.

• Tracks and documents student participation in project services.

• Analyzes data, generates and disseminates periodic reports (monthly and semester).

• Participates in program assessment: Institutional Effectiveness Plan (IE), Annual Report, and Competitive Preference Priorities (CPPs).

• Supervises and evaluate the Academic Coach(es).

• Oversee and participate in occasional overnight and off campus trips with participants.

• Other duties as assigned by the Program Manager and/or Executive Director, TRIO Programs.

Minimum Qualifications:

Bachelor's or Master's degree and 2 years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Bachelor's degree preferred.

• Previous student-facing academic support experience.

• Excellent communication, interpersonal, time management, and organizational skills.

• Strong commitment to student success and development.

• Comfort with building relationships with potential sponsors.

Special Instructions to the Applicants:

This is a Contract and Grant (C&G) funded position. The position is provisional and is grant funded through August 31, 2025, by the U.S. DOE.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

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  Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide click here.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

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