Account Management Director manages and develops sales plans for a team of account managers. Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Being an Account Management Director ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. Additionally, Account Management Director sets sales targets and quotas and makes recommendations for product improvements or expanding sales channels. Typically requires a bachelor's degree. Typically reports to a director. The Account Management Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Account Management Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
This position will staff and oversee the activity of two account management teams and a department coordinator:
The TransplantCARE and specialty contracts team, and the CancerCARE team.
Exciting growth is happening at INTERLINK, the successful candidate will be hiring, training, and expanding the team to meet INTERLINK’s client service needs. Additional opportunities are on the immediate horizon, with the possibility of developing a 3rd team to support our newest program launching in July of 2024.
Key Responsibilities
Execute comprehensive national account management strategies aligned with company objectives.
Lead and inspire a high-performing team of account managers, fostering a collaborative and results-driven culture.
Cultivate strong relationships with key clients, ensuring satisfaction and identifying growth opportunities.
Analyze market trends and competitor activities to inform strategic decision-making.
Collaborate weekly with sales, marketing and contracting teams to drive a unified approach to client success.
Monitor and report on key performance indicators (KPIs) to measure the effectiveness of account management strategies.
Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the account management function.
Act as a strategic advisor to the executive team, providing insights to shape the company's overall business strategy.
Qualifications
Knowledge, Skills, and Abilities:
Reporting and Leadership Participation:
· Reports to the Vice President, Client Experience.
· Coordinates daily, weekly and monthly activities with the National Director of Sales.
· Participates in a weekly management meeting where team activities are reported to the CEO
Join our team of dedicated professionals and take your career to the next level.
Job Type: Full-time
Pay: $72,000.00 - $80,500.00 per year
Benefits:
Experience level:
Schedule:
Travel requirement:
Ability to Commute:
Ability to Relocate:
Work Location: In person