Applications Support Technician jobs in Houston, TX

Job Description:

Job responsibilities
Executes small to medium projects independently with initial direction and eventually graduates to designing
and delivering projects by yourself
Leverages technology to solve business problems by writing high quality, maintainable, and robust code
following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve
problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems
engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives
monitoring, and alerting solutions for optimal transparency and analysis

Requirement:

The ideal candidate will possess the following qualities

Required qualifications, capabilities, and skills
Formal training or certification on site reliability engineering concepts and 2 years applied experience
Ability to code in at least one programming language
Experience maintaining a Cloud-base infrastructure
Familiar with site reliability concepts, principles, and practices
Familiar with observability such as white and black box monitoring, service level objective alerting, and
telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
Familiarity with containers or a common Server OS such as Linux and Windows
Emerging knowledge of software, applications and technical processes within a given technical discipline
(e.g., Cloud, artificial intelligence, Android, etc.)
Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or
Terraform
Emerging knowledge of common networking technologies
Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers
and managers
Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities
and projects
Eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day
project activities
Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute
to the development of systems

Preferred qualifications, capabilities, and skills
General knowledge of financial services industry