Assistant Retail Store Manager - Museum assists the store manager with the day-to-day operations of a retail store within a museum. Implements strategies to improve customer service, drive store sales, and increase profitability. Being an Assistant Retail Store Manager - Museum ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to museum standards. Additionally, Assistant Retail Store Manager - Museum provides support to sales associates during peak periods or when scheduling conflicts arise. Requires a high school diploma. Typically reports to a retail store manager. The Assistant Retail Store Manager - Museum works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Assistant Retail Store Manager - Museum typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
FLSA Classification: Full-Time, Non-Exempt
The Country Music Hall of Fame® and Museum, Retail Department
Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.
What We Offer for Full-Time Hourly Staff:
Departmental Overview: The retail department includes 3 independent retail locations and an art gallery within the museum building, with a total of 8,800 square feet of selling space. E-commerce, wholesale and product development are key of the business. The department generates revenue through the sales of goods that provides vital operating revenue for the museum.
Job Overview: The Circa, The Museum Store Key Holder is to prepare the store registers for the day and to assist the Sales Supervisors to lead a team of Sales Associates to engage with customers and guests, selling merchandise and informing customers about product features and information about CMHOF and its’ exhibits.
Specific Job Duties:
Requirements
Minimum Qualifications:
Preferred Qualifications:
Essential Competencies (Knowledge, Skills and abilities needed for success in the position):
Conditions of Employment:
Notes to Applicant:
The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique, and we believe that fostering a culture of inclusion is essential to institutional excellence. The museum promotes an environment of respect, communication, and understanding, while actively seeking opportunities to learn about and establish practices that further facilitate equity. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics.
We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.
Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application.
Please upload a resume and cover letter when applying for the position.
Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers