Associate Food Services Director - Higher Ed. jobs in Hawaii

I. POSITION FUNCTION SUMMARY

Under the general direction of the Director of Pharmacy Services, the Associate Director of Pharmacy Services has responsibility for assisting with the administration and management of Hawaiʻi Island Community Health Center’s (HICHC) Pharmacy Services Department including setting policies and program goals, ensuring the financial efficiency and profitability of the Pharmacy Department and coordinating services with other department directors, medical providers and nursing staff necessary to promote effective drug therapy. The Associate Director of Pharmacy Services will have both Clinical and Administrative duties where the Administrative duties will not exceed 0.5 (half-time) FTE.

This position requires an individual whose philosophies and professional goals are compatible with those of HICHC and the Director of Pharmacy Services.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on clinic needs, and may include but not be limited to the following:

Staff Development and Management

In conjunction with the Director of Pharmacy Services, manages, supervises, and oversees the work of Pharmacists, 340B Specialists, Prescription Specialists, Prior Authorization Specialists, Refill Nurses, DME Technicians, and Pharmacy Technicians. Direct reports to be assigned by Director of Pharmacy Services based on departmental needs.

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Includes recruiting, hiring, training, coaching, scheduling, team building and performance management and evaluation.

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Performs Annual Performance Reviews and personnel action such as selection, promotion, and discipline with guidelines of EEO, AAP and in accordance with policies and procedures of HICHC in a timely manner for assigned direct reports.

Supervises student pharmacists engaged in Advanced Pharmacy Practice Experiences (APPE) and/or Introductory Pharmacy Practice Experiences (IPPE) as assigned by affiliated Schools and Colleges of Pharmacy

Collaborates with Director of Pharmacy Services to establish work schedules and assign staff to specified areas of responsibility.

Monitors time and attendance of departmental staff using the company time and attendance system.

Executive Management

Participates in key decisions pertaining to strategic initiatives, operating model and operational execution and provides clinical leadership within the Pharmacy Services Department.

Attends monthly Board of Directors meeting as needed and submits written monthly report in Director of Pharmacy Services’ absence.

Participates in committees as assigned by the Director of Pharmacy Services.

Clinical Practice Management

Participates actively in the management of the organization’s quality improvement and risk management programs.

Assists with the credentialing and privileging process of licensed Pharmacy Services Department staff.

Provides leadership for and participates in clinical program development and expansion of pharmacy services within HICHC including the establishment of additional Entity-Owned Pharmacy (EOP) locations.

Helps to provide an environment of education and skill development for pharmacy technicians, student pharmacists, and clinical support staff.

Ensures adherence to clinical standards of care.

Ensures access to continuing education opportunities for licensed department staff.

Collects and submits statistics and reports as required or requested.

Practices and promotes quality customer service and departmental teamwork in cooperation with staff.

Interacts with other health care professionals/administrators throughout the state to develop new, innovative methods of providing medication therapy management services to patients.

Performs other related duties as assigned.

Clinical Pharmacy

Serves as the drug expert for HICHC staff and patients and provides drug information to physicians, nurses and other health care staff.

Provides clinical pharmacy services as described below:

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Assesses the status of the patient’s health problems and determines whether the prescribed medications are optimally meeting the patient’s needs and goals of care.

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Evaluates the appropriateness and effectiveness of the patient’s medications.

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Recognizes untreated health problems that could be improved or resolved with appropriate medication therapy.

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Follows the patient’s progress to determine the effects of the patient’s medications on his or her health.

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Consults with the patient’s providers (or operates independently under collaborative practice agreement, as applicable) in selecting the medication therapy that best meets the patient’s needs and contributes effectively to the overall therapy goals.

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Advises the patient on proper medication use.

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Applies specialized knowledge regarding the scientific and clinical use of medications, including medication action, dosing, adverse effects, and drug interactions, in performing their patient care activities in collaboration with other members of the health care team.

Supports the health care team’s efforts to educate the patient on other important steps to improve or maintain health, such as exercise, diet, and preventive steps like immunization.

Assists in the establishment and implementation of a drug formulary.

Integrates pharmacy services with other HICHC departments.

Implements and monitors the 340B Drug Pricing Program in collaboration with the 340B Pharmacist.

Keeps abreast of new drugs and drug therapies.

III. POSITION SPECIFICATIONS

Requirements of Positions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

BS Pharmacy Degree or a Doctor Pharmacy Degree from an accredited College/School of Pharmacy required.

Minimum 3 years of pharmacy practice experience required, preferably in ambulatory care or FQHC environment. 5 years pharmacy practice experience preferred.

3 years management experience preferred.

Completion of American Society of Health Systems Pharmacists (ASHP) accredited PGY-1 pharmacy residency preferred.

Licenses and Certifications

Licensed or eligible for licensure as a pharmacist in the State of Hawaiʻi (must maintain licensure during employment tenure).

Board Certification in either Ambulatory Care or Pharmacotherapy preferred. Completion of additional training required in anticoagulation and Hepatitis C management for Clinical Pharmacy credentialing for non-Board-Certified Pharmacists.

Valid Hawaiʻi driver's license, current auto insurance and a working vehicle required.

Knowledge, Skills and Abilities

Abilities: Communicate clearly both orally and in writing, understand verbal and written communications, perform complex mathematical calculations, handle multiple tasks at one time, interpret/apply guidelines and procedures, act calmly/tactfully in stressful or confrontational situations, work in a high-volume, stressful environment, be accurate and attentive to detail

Skills: Establishing and maintaining effective working relationships and supporting/facilitating positive team interaction/development, operate varied office equipment, competency in ethical conduct, leadership, strategic thinking, technical capacity, and thoroughness.

Language Skills

Ability to read and interpret documents such as government regulations and guidelines, patient records, operating and maintenance instructions, procedure manuals, etc.

Ability to write at a minimal level of competence, including internal reports and memoranda.

Ability to communicate with diverse groups of people to include staff and providers and patients.

Ability to communicate effectively with patients and their families to make their visit a pleasant experience.

Sensitivity to the multicultural nature of the service area population and may be required to communicate in another language.

Physical Requirements

Manual and finger dexterity and eye-hand coordination.

Ability to lift up to 50 pounds.

Ability to stoop, squat, or bend frequently.

Corrected vision and hearing within normal range to observe and communicate with patients and professional staff.

Personal Characteristics

Personal characteristics to include: a team player, high integrity, communication and customer relations skills, regular work attendance, courteous and friendly, able to work well with diverse groups of people, and gain and maintain respect of others.

Confidential and Sensitive Information

Because the employee has access to personal and professional data regarding individual employees and their families, personal data regarding individual patients and the families, and/or sensitive company financial data, an essential job result is the maintenance of a high level of confidentiality of the information processed by the employee. Violation of this confidence may result in disciplinary action, up to and including termination of employment.

IV. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS

General Remarks: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks and functions.

Environment: The noise level in the work environment is usually moderate. There are no known environmental hazards on the premises. Work environment is often stressful. Work is mostly inside, and normal office worker safety precautions and practices are required. Incumbent will be exposed to patients' conditions and some-unpleasant sights, smells and contagious diseases including virus, disease and infection from patients and specimens in working environment. All employees are offered the opportunity to receive the Hepatitis B vaccination series, Tdap or Td vaccines, and annual influenza vaccine. All employees are also required to have annual PPD testing.

Equipment Use: Frequent use of telephone system and office equipment including but not limited to computer, printer, facsimile machine, copier and general office supplies. Occasional use of wheelchair, gurney and other assisted devices for patient transfers in the clinic.

Work Hours: Full time position. Eight-hour workdays. 5 days a week. Incumbent will be scheduled based on operational need (rotate shifts, standby, AA, on-call). Primarily daytime hours, Monday through Friday; however, some evenings and weekends may be necessary. This position is exempt under the provisions of the Fair labor Standards Act (FLSA) and is not subject to the policies and procedures pertaining to overtime hours and premium pay. The foregoing position description is not all inclusive of the duties that may be assigned to the employee. In order to ensure maximum flexibility and efficiency and to encourage cross training, employees will be assigned additional duties as deemed necessary or desirable by HICHC.

Mental Demands: Duties require attention to detail, alertness, problem solving, tolerance to stress and exercising sound judgment. Duties require high tolerance and adequate coping skills for dealing with loss, grief and bereavement. Good stress reduction and management skills are essential.

Physical Demands: This is a medical clinic environment and a multi-tasking-oriented position including direct patient care that may require sitting or standing for long periods of time. There is some bending, stooping, squatting and lifting (up to 50 lbs). Must have visual acuity, manual dexterity to interface with computers. Must have auditory acuity to handle phone calls and extensive patient interaction.

Travel: Frequent travel required to HICHC clinical sites including both East and West locations. Frequency may vary, based on need or as assigned.

V. REMARKS

The foregoing position description is not all-inclusive of the duties that may be assigned to the employee. To ensure maximum flexibility and efficiency and to encourage cross training, employees will be assigned additional duties as deemed necessary or desirable by HICHC.